Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Like the compactness
on June 5, 2020
Posted by: RevSue
from Ontario, Canada
I have had my unit for about three years. I like that it fits into my small space. I find that I often have to rinse my clothes three times in order for all the soap to be removed and sometimes more. I am diligent about not using too much detergent or having the loads too big. The machine washes well and the dryer dries well. The rinse cycle is the downfall.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Damages clothes
on May 24, 2020
Posted by: monist
This machine fits well in our small laundry space, but it damages our clothes. The washer occasionally traps an item of clothing under the base of the agitator with bad results. To make things worse, somehow once in a while a piece of clothing snags on something at the base of the dryer where the lint filter is. The machine is proving very costly. If it can't be repaired we will have to replace it.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Social Care, May 28, 2020
Hey monist, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
4
new washer/dryer combo
on April 29, 2020
Posted by: alber
from New Westminster BC
[This review was collected as part of a promotion.] the only problem I have is the dryer door is hard to open and close. It almost acts as if it is not level. it sticks
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Bigger than the last
on April 13, 2020
Posted by: Texacali2
from San Diego, CA
[This review was collected as part of a promotion.] Got my new laundry center at the beginning of March 2020. It's more efficient than the 20 year old unit I had before and holds slightly more clothes. The efficiency is nice; however, that does add a few minutes to the wash cycle.
At 5'5" I have no issue reaching the knobs at the top of the machine. Someone much shorter or an older person with shoulder issues would.
This unit measured approximately the same dimensions as my old one that is housed in a closet on the balcony of a condo. This model requires hard venting where my old one had flexible so it sticks out farther and makes the doors difficult to close.
Overall, I'm very pleased with this stackable. It does its job well and the dryer is slightly larger than comparable models.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Perfect for small spaces
on April 6, 2020
Posted by: Woodworker82
from Tennessee
[This review was collected as part of a promotion.] This washer/dryer combo fits perfectly in our small, second bathroom. We bought one about 20 year ago when we started working on our cabin and liked the simplicity and the quality of jo it did on our laundry. We really like this one, as well. Every time we get a new appliance, there is a learning curve in which load options to use but, even with low vision, I have no trouble with this machine. We always try to find what we want in Whirlpool brand.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Efficient quick washes
on April 6, 2020
Posted by: Sadieshome
from Duluth,Mn
[This review was collected as part of a promotion.] I also pleased with this unit. Compact, quiet and quick wash times.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Big loads
on April 1, 2020
Posted by: Stevie 69
from Honolulu
[This review was collected as part of a promotion.] We replaced our old one and we’re very happy with the big loads this one handles.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to Use
on March 30, 2020
Posted by: RJP!
from Hopatcong, NJ
[This review was collected as part of a promotion.] Controls are easy to understand and the washer dryer have excellent capacity.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com