Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
1
Terrible - Avoid
on April 15, 2023
Posted by: Ben Nabulsi
from Denver Colorado
This washer and dryer are so terrible they should just recall it. who puts controls on top of combo washer and dryer, who still use actuator and ruin clothes, the control buttons are super flimsy like child toys, the product is a complete failure.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Thank you for sharing your insights with us, Ben. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 304577. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] Happy as of now W/D fit great into the space I have
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 17, 2023
Hi She0329, thank you for your review. If you should have any questions or concerns regarding your Laundry Center please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] It is a very nice product. The only thing that would make it better would be to have the dryer more stabilized, as have the back of it attached to the wall. When you open the dryer you have to hold the unit so it doesn't lean forward.
[This review was collected as part of a promotion.] Very pleased with this washer and dryer combo. The unit is very effective for washing without causing excessive wear on clothing. Very quiet for both washing and drying. Excellent unit overall
[This review was collected as part of a promotion.] We purchased ours in February 2023. At first it seemed to have a few “glitches”. It would start, sense, fill, and then just sit there. Had to restart multiple times. Now seems to be running ok.
[This review was collected as part of a promotion.] controls are hard to reach( TOP OF WASHER) but I guess because of that more room in wash tub and dryer..dryer door is hard to open or close .. I found that if I use two hands it is easier to open.it feels like the washer wobbles when empty..not sure of enginering decision