Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
4
Good quality
on November 12, 2023
Posted by: Uv2991
(This review was collected as part of a promotion.) Whirlpool appliances came with our home purchase and so far we have not seen any problem with this specific washer and dryer pair. The only thing is the dryer button is a bit weird to set as it does not click on settings and just moves.
(This review was collected as part of a promotion.) Got this with our new build home, just wish the washer was a bit bigger, can’t fit a comforter in it,
Less than 1 month old. Barely fills with water. Now, it fills with water and then immediately drains and lights out. No agitating, washing etc. Piece of junk. Waiting on repair person. Not impressed so far. Too many chips, sensors, water restriction devices. I want to be reimbursed for the cost and I'll get something that works.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 14, 2023
Thank you for sharing your insights with us, D J M. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 426445. We’re looking forward to hearing from you. Michael D
[This review was collected as part of a promotion.] My last stack whirlpool lasted 20+ years. I love my new one, it runs great! It should last me the next 20 years.
[This review was collected as part of a promotion.] I bought this stack washer and dryer and I really like the size of it, the size of a regular washer
[This review was collected as part of a promotion.] I am still trying to get used to it. Not too keen on the casual cycle, the clothes don't spin out very dry and it takes longer to dry them in the dryer. The heavy-duty cycle works fine, the clothes do not take as long to dry. I have had to use the spin and drain-cycle so the clothes are spun out better. When using the sensory dry-cycle the clothes do not dry and I have to use the timed dry cycle.