Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
2
Washes well.
on December 2, 2023
Posted by: Knock knock
(This review was collected as part of a promotion.) I bought this about 1 month ago and am very
unhappy with the loud knocking noise on the
drain spin cycle. It doesn’t seem to matter how
balanced the clothes are.
unhappy with the loud knocking noise on the
drain spin cycle. It doesn’t seem to matter how
balanced the clothes are.
Response from whirlpool.comBy CA SOCIAL CARE, December 5, 2023
Oh no! We are so sorry for the issues you are experiencing with your Whirlpool appliance. Please allow us the chance to look into this for you and see how we can assist! Kindly send us an email at canadasocial@whirlpool.com with your model and serial number, your phone number, and your review ID (275868986). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
See above
on December 2, 2023
Posted by: See above
[This review was collected as part of a promotion.] Very disappointed that a washer dryer combo was delivered to my house and the dryer wouldn’t work! So two weeks later they delivered another one! All smashed in on the top ( the delivery man told my wife he saw it come of the truck and new it was damaged. So we ordered a third one! Meanwhile my neighbor comes over looks at the original one and fixed it! If the factory would have tightened up the dryer door switch it would have worked ! So we went 4 weeks without a washer . Not good seems like a quality control issue. As far as the unit it’s great
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great
on November 27, 2023
Posted by: Marlee
from Kearney Nebraska
[This review was collected as part of a promotion.] Love it, works great, easy to run, drysvloths very efficient
Written by a customer while visiting whirlpool.com
Customer Rating
4
Doing the job but still learnIng.
on November 25, 2023
Posted by: Willy the washer
(This review was collected as part of a promotion.) First new washer I have had in 30 plus years. Much different from my previous washer and taking some time to get used to. Manual indicated that I must get used to different sounds. That was very true as sometimes I wonder if every thing is ok.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Not so hot!
on November 22, 2023
Posted by: None
[This review was collected as part of a promotion.] Not happy with machine! Sensor wash does not work and there is not a way to adjust water levels.
Small loads tub is full of water and a load of towels there is not enough water to cover the towels.
Small loads tub is full of water and a load of towels there is not enough water to cover the towels.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 24, 2023
Hello None,
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434211.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 434211.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Ideal fit for renovated laundry room
on November 22, 2023
Posted by: Beamer
from Tiverton Ontario
(This review was collected as part of a promotion.) Happy with the cleaning but cycles are too long.
1.5 hours to do sheets.
1.5 hours to do sheets.
I would recommend this to a friend!
Response from whirlpool.comBy CA SOCIAL CARE, November 27, 2023
Hi, Beamer! We are very sorry to hear about this. We would like to review your file and see how we can assist. Kindly send us an e-mail at Canadasocial@Whirlpool.com with your model and serial number, your phone number, and your review ID (275566950). We look forward to hearing from you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
4
Spin cycle leaves clothes wet
on November 13, 2023
Posted by: Nancy
[This review was collected as part of a promotion.] I have had the washer/dryer combo since Oct. It is quiet and runs nicely. But the clothes don't spin out as well as my last washer. I sometimes have to run the dryer cycle twice and the clothes don't dry on the timed cycle I have to run them for at least 90 minutes to dry
Written by a customer while visiting whirlpool.com
Customer Rating
4
on November 12, 2023
Posted by: Nah. No nickname
(This review was collected as part of a promotion.) It's a washer dryer combo, it works.
Controls above the dryer are a bit of a stretch, they would be much better between washer and dryer.
Written by a customer while visiting whirlpool.com