Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2 out of 5
4.2
(822 Reviews)
Open Ratings Snapshot
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product. 
(
561 out of 670
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
2 out of 5
2
Clean clothes
on March 11, 2024
Posted by: bethany
[This review was collected as part of a promotion.] For two months this was a 5-star product, but then a bolt and belt fell off!?! Airplanes, cars, washers… Is there ANY quality workmanship anymore? Great warranty service provider and clean clothes again. :) (I’ll attempt to readdress this rating after a year of use.)
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 15, 2024
Thank you for sharing your insights with us, bethany. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 499933.
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Our quiet little combo washer/dryer
on March 10, 2024
Posted by: t427
from Seattle
[This review was collected as part of a promotion.] After several months of listening to grinding and unbalanced loads of wash we traded out our cement mixer for this whirlpool and what a difference. It’s worked exactly as advertised and we could barely hear it washing several times. It has all the features we need and they are working great. Very pleased with our appliance repairman’s recommendation we purchase this brand appliance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on March 5, 2024
Posted by: washy
[This review was collected as part of a promotion.] has bigger capacity which saves on water and detergent
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on March 1, 2024
Posted by: Rafa
[This review was collected as part of a promotion.] Technician was great and very knowledgeable. Unfortunately the resident still complaining about the appliance not working.can you please reach out or Rafael
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Works like a charm!
on February 20, 2024
Posted by: Post 191
[This review was collected as part of a promotion.] Needed this to be able to handle both large and small loads...works great!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great functionality.
on February 17, 2024
Posted by: RobnCO
from Colorado
[This review was collected as part of a promotion.] This machine is great for apartment living and a single person. It provides several cycles for anything from tiny loads to bulky jeans which make it very economical.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
on February 17, 2024
Posted by: Nettie
[This review was collected as part of a promotion.] The only thing I like about this unit is that it is stackable.
Response from whirlpool.comBy Marcos O, Social Care, February 22, 2024
We manufacture several different models with various features and accessory designs in trying to provide appliances that not only meet increasing government restrictions on energy usage but will be versatile in meeting the needs of most users while still providing the best performance in the industry. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern may have caused you.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
We like all the new features and bigger washing tu
on February 15, 2024
Posted by: MailmanGl
from Marshalltown Iowa
[This review was collected as part of a promotion.] We have had this for around a month and a half and it works really good. We had an old model whirlpool stacked washer Dryer that was around 25 years old. Washer spin cycle went out on it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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