Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2 out of 5
4.2
(822 Reviews)
Open Ratings Snapshot
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product. 
(
561 out of 670
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
5 out of 5
5
Wonderful Machine!
on July 22, 2026
Posted by: Jim 100
[This review was collected as part of a promotion.] My machine dries better than any other machine I have used and is very quiet while running.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great except the door clip
on July 21, 2026
Posted by: MCPZ
[This review was collected as part of a promotion.] All is good except for the cheap door clip on the dryer. It’s hard to open at times.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
New
on July 11, 2026
Posted by: Craig1
from Burnaby British Columbia
(This review was collected as part of a promotion.) Dries and washes great.
Is reliable and does a great job
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on June 28, 2026
Posted by: Wash/dry
[This review was collected as part of a promotion.] Washer and dryer combo works great! The tub in the washer is big enough for a regular size wash. The dryer dries towels great. I recommend buying this combo for a condo/apartment. Love mine!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Terrible washer/dryer
on June 24, 2026
Posted by: Bobby
from Toronto
This is a terrible machine. It broke after one year. Even when it was working it was super loud and because the drum was so small it couldn’t fit many clothes. The dryer takes 90 minutes or more to fully dry small loads.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Absolutely terrible design
on May 12, 2026
Posted by: John1337
from Annapolis maryland
Good luck working on this machine. To get to any simple part for the washer you have to disassemble the entire machine. Had a shock that needed to be replaced for the washer and you can't replace it. Terrible engineering
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, May 12, 2026
Thank you for your review. We regret to hear that your Laundry Center is not living up to your standards. If you have any questions or concerns with your Washer/Dryer, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 961536.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great laundry center
on March 20, 2026
Posted by: Laggy in Hawaii
from Honolulu
[This review was collected as part of a promotion.] This is a current model of a 20-year-old whirlpool laundry center that was a wonderful workhorse. This one has a new features and I love it. I do wish I could advance through various cycles if I wanted to, but it won’t allow that. it does a great job, however
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Nice looking
on March 20, 2026
Posted by: Mustang 1068
from Dania beach fl
[This review was collected as part of a promotion.] Very good capacity a little noisy not to much cycling easy to used
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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