Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Very Basic
on July 25, 2024
Posted by: K0m9
from Haliburton
(This review was collected as part of a promotion.) Cleans well but noisy and vibrates on spin. Dryer doesn't have a timed low heat setting. Sensor dry seems to go way beyond dry and overheats clothes. We have to do all clothes on delicate.
No, I would not recommend this to a friend.
Response from whirlpool.comBy CA SOCIAL CARE, July 29, 2024
Hello, K0m9! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, phone number, and review ID (283198023). Thank you! -Justine
Written by a customer while visiting whirlpool.com
Customer Rating
1
Disappointed
on July 10, 2024
Posted by: Caren
[This review was collected as part of a promotion.] I bought this combo a month ago and have not been able to use it yet because it needs a new valve and electrical panel. Needless to say I am very dissatisfied and had a house full of guests over the Fourth of July and couldn’t do laundry. Whirlpool is coming out to try and fix it but I really don’t want a defective appliance.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, July 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 562455.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
4
Clean clean clean
on July 4, 2024
Posted by: Sandy
(This review was collected as part of a promotion.) I have my new laundry center and so far it is really nice. It is easy to use and it is so company. Glad I made the choice to get this unit
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on July 1, 2024
Posted by: don't have one
[This review was collected as part of a promotion.] I have only used this machine once since i have had it set up and so far seems to be working good for me.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Whirlpool - never again.
on June 25, 2024
Posted by: Mary24
(This review was collected as part of a promotion.) I bought this beginning of February. It is already broke down. And we are now almost at the one month mark of waiting to get it fixed - very poor warranty service. Will never recommend Whirlpool again.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 26, 2024
Hello, Mary24! We are so sorry we have let you down. KitchenAid takes pride in our products and service and we are so sorry we did not meet those expectations. We would love to look into this for you! Kindly send us an e-mail at Canadasocial@KitchenAid.com with your model and serial number, phone number, and case #556739. We look forward to hearing from you! -Max
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great combination
on June 5, 2024
Posted by: Jingles
[This review was collected as part of a promotion.] I just love this washer/dryer combination. The agitator is just perfect for even cleaner clothes and the dryer dries clothes quickly
Written by a customer while visiting whirlpool.com
Customer Rating
5
Cleans well. Love the choices for washing & drying
on June 5, 2024
Posted by: Macon
from Alabama
[This review was collected as part of a promotion.] It is so nice to have a machine that does a good job. We are happy with the combo!.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Love the agitater clothes are less wrinkled and n
on June 4, 2024
Posted by: Vickib
[This review was collected as part of a promotion.] Needs leveling. Dryer door only closes when you slam it
Written by a customer while visiting whirlpool.com