Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Great Capacity Good unit- - Poor Water Waist!
on September 20, 2024
Posted by: Becca26
from Arlington, TX
[This review was collected as part of a promotion.] This is my 2nd WP purchase - I do regret getting this model - it uses far too much water for even my lightest loads. Really disappointed. I should have purchased the 24" model, drum is smaller- I am a 1 person household currently. On a positive note the performance - thus far- has been very good - makes a lot of hums and knocks but is working just swell. Please consider a better version with a water dial Sm-MED-LRG. City municipality is killing us with the water rates- efficiency is KEY with appliances that self- measure water. ty for helping me continue to choose GE
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great appliance
on September 17, 2024
Posted by: Anda
[This review was collected as part of a promotion.] We needed a space saving washer and dryer and this did the trick. Holds a larger load than expected and does a great job.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on September 11, 2024
Posted by: Nana
[This review was collected as part of a promotion.] My original unit the dryer motor went out. After 4 repair visit failures I got a new one.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great
on September 5, 2024
Posted by: Martin
(This review was collected as part of a promotion.) Whirlpool got the best service after sale!
Will definitely buy their product again!
Will definitely buy their product again!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Very handy
on September 3, 2024
Posted by: White box4
[This review was collected as part of a promotion.] I love my new washer. I was having to go to the basement to wash. This is so handy.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Happy for now
on September 2, 2024
Posted by: CHSid
from Charleston, SC
[This review was collected as part of a promotion.] Have had similar a few years back & was happy. So far, so good. Have only used for a week
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Fit almost like a glove where the old one was
on August 20, 2024
Posted by: James
from Spearfish, SD
[This review was collected as part of a promotion.] Seems to be working fine. My son does his own laundry and he is happy with it. Five star rating at this time, but its only been about a month.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
DEFECTIVE UNIT
on August 19, 2024
Posted by: MB77
[This review was collected as part of a promotion.] After removing shipping box., unit has dents and black paint on left side of unit. The dryer door switch top is broken so dryer won't work. The washer basket has rust stains. The dents, black paint, broken dryer switch and rust stains were issues with the unit when it came out of the box. I informed Whirlpool of these issues and asked for a return. They said NO. I want to return this defective unit as soon as possible. To say I'm displeased with my purchase from WHIRLPOOL would be a gross understatement.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, August 20, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 581222.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com