Customer reviews from whirlpool.com
Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Average customer rating
4.2
(822 Reviews)
Rating breakdown 822 reviews
5 Stars
448
4 Stars
212
3 Stars
83
2 Stars
20
1 Star
59
84%of customers recommend this product.
(
561 out of
670)
Customer Reviews for Whirlpool - 3.5 Cu. Ft. Top Load Washer and 5.9 Cu. Ft. Electric Dryer with Dual Action Agitator - White
Customer Rating
3
Poor Features
on October 15, 2026
Posted by: Amaya72
[This review was collected as part of a promotion.] When drying I need to run the cycle like 3x's. Capacity is very poor.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
on October 15, 2026
Posted by: st10
[This review was collected as part of a promotion.] We haven't been able to use it as we have had to have it serviced multiple times.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 16, 2026
Hello!
It’s disappointing when your Laundry Center doesn't work like it's supposed to. We can imagine your frustrations surrounding this. Your review that was submitted was done for the United States. To write a review for products located in Canada, please visit https://www.whirlpool.ca/en_ca.html.
Marie Q
It’s disappointing when your Laundry Center doesn't work like it's supposed to. We can imagine your frustrations surrounding this. Your review that was submitted was done for the United States. To write a review for products located in Canada, please visit https://www.whirlpool.ca/en_ca.html.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty pressure sensor, drain pump runs constantly
on September 12, 2026
Posted by: AVSVictoria
The pressure sensor on the control board is faulty on these models. The drain pump runs constantly. Whirlpool will not replace the part for my serial number. Avoid Whirlpool products.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 15, 2026
Hello! We would like to look into this for you. Please email us at canadasocial@whirlpool.com with your name, phone number, address and the model and serial number of the appliance along with a brief description of the issue. Please include case/review ID #1011450 in the subject line. Thank you! -Regina
Written by a customer while visiting whirlpool.com
Customer Rating
3
Sorry construction
on September 4, 2026
Posted by: TK Soccer
[This review was collected as part of a promotion.] It is really unfortunate that the quality of these machines has gone down so much. Compared to my last Whirlpool stacked washer/dryer, this machine is made of thin metal, and cheap parts. I am concerned that the dryer might just topple off the machine soon. I got 25-30 years out of my last one. I will be surprised if I get 10 out of this one.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Washer Machine & dry combo
on August 2, 2026
Posted by: Whirlpool-Combo
[This review was collected as part of a promotion.] The washing machine is good and effective, but the dryer is deficient in the drying process; the heat it applies during drying is almost zero.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
So far, so good.
on July 22, 2026
Posted by: Kat-P
[This review was collected as part of a promotion.] Has good capacity. Washes and dries fast. Has multiple optios for different loads. Noises get some getting use to. But doing great so far.
Written by a customer while visiting whirlpool.com
Customer Rating
3
NO RESERVOIR FOR FABRIC SOFTENER
on July 22, 2026
Posted by: NSNSNS
[This review was collected as part of a promotion.] IT DOES NOT HAVE A RESERVOIR FOR LIQUID FABRIC SOFTENER
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Slow Drying
on July 22, 2026
Posted by: BHouse
[This review was collected as part of a promotion.] Slow drying. Can't get into a wash and dry rhythm. Have to stop and wait for things to dry.
Written by a customer while visiting whirlpool.com