Customer reviews from tcl.com
TCL - 150 Sq. Ft. 5,100 BTU SACC Smart Portable Air Conditioner - White
Average customer rating
4.5
(42 Reviews)
Rating breakdown 42 reviews
5 Stars
29
4 Stars
8
3 Stars
3
2 Stars
0
1 Star
2
33%of customers recommend this product.
(
1 out of
3)
Customer Reviews for TCL - 150 Sq. Ft. 5,100 BTU SACC Smart Portable Air Conditioner - White
Customer Rating
4
Portable cooling!
on April 14, 2025
Posted by: cristinamullinsbrow_9203
[This review was collected as part of a promotion.] This is a pretty nifty little portable air conditioner unit by TCL. You can set it up anywhere in your home. The one thing I did not anticipate was having to vent the unit out of a window, but I guess it makes sense. It's like a window unit you can move around.
Response from tcl.comBy Alison TCL Customer Support, April 15, 2025
Hi cristinamullinsbrow_9203,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Perfect air conditioner for my needs.
on April 9, 2025
Posted by: marthao_6060
[This review was collected as part of a promotion.] Installation took about 15 mins. It was easy. Love that it's energy efficient. It cooled my little house within minutes. You barely hear any noise either, I love it.
Response from tcl.comBy Alison TCL Customer Support, April 9, 2025
Hi marthao_6060,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
4
Small but mighty
on April 5, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] It’s really easy to get started and the app is pretty intuitive. The dehumidifier and heat modes are nice bonus features. Removing the filter seems a bit tricky at first, but you just need to use a little more oomph than you probably think. It’s got a nifty design in the back where you can store the plug so that the prongs don’t get damaged.
Response from tcl.comBy Alison TCL Customer Support, April 7, 2025
Hi kikiwatson_9698,
Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We hope that you are enjoying your AC thus far! We are always looking for ways to improve, and your feedback is greatly appreciated! If you need any assistance, please contact us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
a must have for summer!
on April 5, 2025
Posted by: marianm76_311
[This review was collected as part of a promotion.] this is such a cool and amazing product! we have a two car garage and this product cools it down fast and easy. the noise level is not loud at all and it was super easy to put together. i love that there’s wheels on it so it’s super easy to move around. we’re waiting until the summer to install the window slider but so far it’s been great!
Response from tcl.comBy Alison TCL Customer Support, April 7, 2025
Hi marianm76_311,
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Thank you very much for your thoughtful review. We are thrilled to hear you are happy with your AC thus far. Our AC's are designed to help you beat the heat without a central cooling system. We hope you stay comfortable with the help of your new TCL AC!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Easy set up great for a bedroom
on April 2, 2025
Posted by: samf123_2912
[This review was collected as part of a promotion.] Absolutely love this a/c! It’s the perfect tall slender size for my kids bedrooms. I will be getting another for our other bedroom! We love the easy set up. Noise isn’t too bad and the cool air flow is so refreshing cools down a bedroom quickly!
Response from tcl.comBy Alison TCL Customer Support, April 2, 2025
Hi samf123_2912,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Get a TCL portable AC , you will love it ! It work
on March 24, 2025
Posted by: maureend36_2891
[This review was collected as part of a promotion.] Love my TCL portable air conditioner, I use in my living room and it seriously cools the whole down stairs off . It’s portable and so compact to use anywhere . It moves easily across the floors and rugs . The noise level is almost nothing and it definitely packs a big punch for its size !
Response from tcl.comBy Alison TCL Customer Support, March 26, 2025
Hi maureend36_2891,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
3
Not bad, good for small room
on March 23, 2025
Posted by: jennbakescakes_4067
[This review was collected as part of a promotion.] Easy set up. Works nicely, but kind of loud. We use this to supplement our central ac for our bedroom that's pretty large, gets sunbaked from location of window and the lack of enough ac vents. Puts out good cold air. Like the unit and topside controls. Would have liked a remote that shows the current ac settings and show changes as you use it.
Response from tcl.comBy Alison TCL Customer Support, March 26, 2025
Hi jennbakescakes_4067,
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We’re sorry to hear that you are not having the same great experience that the majority of our customers report having. We would love the opportunity to look into this for you to see if we can assist you. We'd like to gather more information to better understand what is occurring. Please reach out to us at tclsocial@tcl.com with your contact information and a description of what you need help with. Someone will get back to you as soon as they can.
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com
Customer Rating
5
Very Good Ac
on March 15, 2025
Posted by: williannieb_9632
[This review was collected as part of a promotion.] its HUGE! It definitely takes up a big portion of space, but its does its job very well. I decided to put it in my basement, and it cooled the air very well. Installing it is a big of a challenge, but the instructions make it easier to install. It sounds like a regular ac, not too loud, and uses a bit of energy i will say. Overall its just like any other ac, but its super powerful.
Response from tcl.comBy Alison TCL Customer Support, March 19, 2025
Hi williannieb_9632,
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Thank you for taking the time to provide your feedback. We're thrilled that you are enjoying the AC thus far! Our ACs are designed and engineered to have a quick and easy setup, be user-friendly, and help create a comfortable environment. We hope you continue to have a great experience. Enjoy!
Thank you,
TCL Customer Support
Written by a customer while visiting tcl.com