Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
4
Lots of features and options.
on November 30, 2024
Posted by: xxx104
from Monon, IN
[This review was collected as part of a promotion.] We are very satisfied with this microwave so far! Wish it had a rack though?
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great Microwave
on November 25, 2024
Posted by: Breckbear1
[This review was collected as part of a promotion.] Hard to find a white appliance, but we did. Size is perfect for defrosting larger foods. The on/off turntable function is a great feature. Setting for clock and sound are very confusing and not easy to set up.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on November 23, 2024
Posted by: T bo
[This review was collected as part of a promotion.] Brought my microwave last month looks and works great happy now ready for the holidays
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit and fan power
on November 22, 2024
Posted by: Fourball
from Louisiana
[This review was collected as part of a promotion.] Works well looks good it was easy to install. Looks good no complications like the fan power.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works well but the tones are too quiet to hear
on November 21, 2024
Posted by: carolr
[This review was collected as part of a promotion.] I like most everything, although I am still getting used to the express buttons -when I want to put something in for only 20 seconds it take 4 buttons to start. But my huge complaint is that although I have the tones set for the 3-loudest, I am slightly hard of hearing and even with my hearing aids in I can't hear the button tones, and certainly not the end of cycle tone.
Written by a customer while visiting whirlpool.com
Customer Rating
2
It works fine, but the preset function are useless
on November 20, 2024
Posted by: Debsreview
from Indiana
[This review was collected as part of a promotion.] A little background, we bought it because we like our Whirlpool Washer, Dryer and Refrigerator. So far, we absolutely hate this microwave, but due to the return policies of the big box store we are stuck with it. We bought it because of the preset features that have turned out to be a disaster. The only preset that seems to work properly are the potato and oatmeal. If you use dinner plate and some of the others, you end up with rubber. The absolute worst one is the beverage preset. I would like to know who programmed a cup of coffee or a cup of milk to cook for 90 seconds! Do you know what happens to an 8-ounce cup of coffee if you let it go for 90 seconds? I imagine it could cause some cheaper cups to break. Another thing, why do we have to hit cancel when the microwave is done cooking? We must hit cancel every single time something is done. This microwave is a total waste of money, don't buy it because you can't use the presets, and you must hit cancel every single time your food or drink is finished cooking. We paid extra for this because we wanted all the nice features. We should have just purchased a cheap one because we must do things the way you did on a 1980s microwave. It really stinks, because I cook ahead and freeze meals. When you buy an overhead microwave, you can’t exactly test it out for a few days before hanging it. We are stuck with it because of the stupid appliance return policies of the big box store we purchased it from. The only good thing I can say about it is that it looks nice.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, November 20, 2024
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627516
We’re looking forward to hearing from you.
Christy T
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case # 627516
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
4
Quality Over The Range Microwave
on November 15, 2024
Posted by: Bear
[This review was collected as part of a promotion.] Bought this unit end of October. One of the few inexpensive white microwaves we could find. Functions are easy to understand. Takes a bit getting used to having to cancel operation every time the microwave is used.
We've turned on the sound alarm, adjusted volume up but it still isn't very loud.
We've turned on the sound alarm, adjusted volume up but it still isn't very loud.
Written by a customer while visiting whirlpool.com
Customer Rating
3
on November 9, 2024
Posted by: Mark
[This review was collected as part of a promotion.] The unit looks nice and fits in with our other kitchen appliances. However, the unit does not come with a detailed set of instructions on how to use it! I went online as well and could not locate an owner’s manual on use!! Very disappointing.
Written by a customer while visiting whirlpool.com