Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
1
Microwave purchase disappointing.
on September 11, 2026
Posted by: Heera
My previous whirlpool microwave lasted for 14 years so we replaced it with a new one which was also Whirlpool. Unfortunately this lasted only for 18 months. So disappointing.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 15, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Whirlpool® Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24928106, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information, reference Case # 24928106, and a restatement of your issue.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works well!
on September 4, 2026
Posted by: Assad
[This review was collected as part of a promotion.] So far so good, works well, simple to use, price was right! However, it's only been a few weeks. Remains to be seen how this microwave performs in the months and years ahead.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features and look
on September 1, 2026
Posted by: Radgally
[This review was collected as part of a promotion.] I'm very happy with my new microwave it’s easy to operate and has a sleek modern look. It has multiple easy to operate controls.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Overall very happy!
on August 24, 2026
Posted by: Capt LarryO
[This review was collected as part of a promotion.] Got this recently to replace a white 1.9 cf for a stainless model. Same dimensions as my 2015 model but this one doesn’t have the wire rack and seems smaller inside. Light doesn’t do much when on looking through the black glass. The tone volume for the keypad and ready tones are very low even when set to high. I do like that the keypad is glass and not plastic. I do wish that the display was white instead of blue to match my other appliances display but I’m happy. Overall a great microwave and works and looks great in my kitchen.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool is always my first choice for appliances
on August 21, 2026
Posted by: no nicknames available
[This review was collected as part of a promotion.] Love the look of this microwave. I have found that the controls are not user intuitive, but required me to pull the PDF of the owners manual online to read it to see how to work the features. My previous Whirlpool microwave (that was 20 years old, and still working but the handle had a crack, so time to replace) was super easy to operate. The only feature that was a MUST was the button to disable the turntable. Heating a 9x13 pan that just bangs against the inside is a no go for me. That feature was very important. I do love the 4 settings for the light on the underneath side to light up the range below.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Replacement From an Older Whirplpool
on August 18, 2026
Posted by: Stitchywitch
[This review was collected as part of a promotion.] This was purchased to replace a 10 year old Whirlpool microwave that stopped working. I honestly think this new one heats better and does not take as much time to do so. it had all the settings I wanted, though a few of them have to be found through settings, not a big deal. The rotating glass plate is smaller but again, not a big deal so far. What I was especially happy about was the mounting bracket and screw holes were the same, so no new drilling making the switch out an easy task.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Product
on August 11, 2026
Posted by: Lencook
[This review was collected as part of a promotion.] Excellent product! Great features work great. Still adjusting to features but am very pleased so far. The only small negative I’ve found so far is the popcorn feature for not seem to pop completely. Could be my adjustment.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfect Replacement
on August 4, 2026
Posted by: Mr. So-So Wrench
[This review was collected as part of a promotion.] It is a great microwave - and it fit perfectly where the old microwave was mounted in the wall - a seamless installation. Too often something is wrong - you need an extra part, you have to cut something, etc. Not with this unit - it replaced the old one perfectly.
Written by a customer while visiting whirlpool.com