Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(669 Reviews)
Open Ratings Snapshot
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product. 
(
312 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5 out of 5
5
Nice Unit
on January 18, 2025
Posted by: SAC1
[This review was collected as part of a promotion.] Bought this about a month ago and have been pleased with it so far. We had one we replaced that was over 20 years old and this one heats a little hotter than the old one.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on January 17, 2025
Posted by: Edbu
[This review was collected as part of a promotion.] It was bought and installed buy builder. It’s a very good microwave with all the settings we need
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features
on January 15, 2025
Posted by: Linda
[This review was collected as part of a promotion.] So far, I am really liking this microwave. I especially love the automatic 1-2-3 minutes push buttons which my last microwave did not have!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
on January 9, 2025
Posted by: Steve
The end of cycle tone is on high and can barely be heard. Something has to be wrong with this feature. Whirlpool, what do I do to get this louder? If this can not be made louder, I would not recommend this product. I have tried to contact Whirlpool but no response. Do not buy this product!!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 10, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference Case # 654872.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
on January 3, 2025
Posted by: Jim 1
from Venice,Fl
[This review was collected as part of a promotion.] The end of cycle notification and timer end is not loud enough.
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Not Happy
on December 28, 2024
Posted by: It's me
from California, USA
[This review was collected as part of a promotion.] Not happy with the end of cycle & timer tone. Set to the highest tone you still can not hear it unless you are right in front of the microwave. Installation tech says this is normal, I find that hard to beleive. I have had many other people listed to it & they all agree that it can not be right!
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Like it, but the light is too dull. Also have same
on December 23, 2024
Posted by: Xmas
from Wi
[This review was collected as part of a promotion.] We had a whirlpool micro wave that died before this one. All my appliances are whirlpool. We have have very good luck with them.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Terrible under light placement and fan exhaust!
on December 20, 2024
Posted by: WhirlpoolsLastForever!
from Florida
[This review was collected as part of a promotion.] My last Whirlpool microwave (still going strong so I donated it) lasted 24+ years and I'm not sure I want this one to last that long! It works as it should even though the door sounds cheap opening and closing and it does not align perfectly with the number pad. This unit is also 1" taller and and deeper than my old one which is unfortunate. But the worst issue and a MAJOR PET PEEVE of mine is the underneath light for the range. They decided to put it at the back of the microwave (obviously someone who doesn't use their stovetop decided this!) and it illuminates my range knobs which completely blocks any light from reaching the actual pots on the stove and casts a weird shadow making it difficult to read the temperature settings on my new Whirlpool range. Dumbest design ever!! Also only has one exhaust filter area where my old one had two and this unit takes a tiny charcoal filter 1/3 the size of my old one. (Which had TWO). Like I said. It's okay but I don't love it.
Oh and just FYI... The top where the fan vents (if you don't have a vent pipe to the outside) seems unfinished and is WIDE open (so all your household dust will end up in there!!) which is a just plain stupid design.. not to mention the fan exhaust blows straight up my cabinet doors. I'm sure that's going to age well (eye roll). Overall, with this and the position of the rear light, if I had seen this unit in person I would have never bought it but that's what you get for making online purchases.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
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