Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
4
Good but could use more power
on February 14, 2025
Posted by: nick
[This review was collected as part of a promotion.] heats food well but takes as much time to cook as my 15 year old microwave did. Also, the beeps that alert you that the food is finished cooking are much too soft.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don’t like it
on February 14, 2025
Posted by: Nicole G
[This review was collected as part of a promotion.] I don’t like this microwave. I couldn’t get the one that I originally ordered because you guys were out of it and so I ended up with this poor version of the same thing. I have to hit cancel every time I want the clock back. The clock doesn’t go back to the time after the food is done cooking. The express cook buttons are a nuisance because I have to hit more buttons just to cook something for a few seconds.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 18, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 678819
We’re looking forward to hearing from you.
Christy T
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com
Customer Rating
5
The do all microwave
on February 14, 2025
Posted by: Dave
[This review was collected as part of a promotion.] This microwave is fantastic. It's features are just what we needed for my wife and me. We are empty nesters, but we needed a microwave where we could prepare a complete meal in less time than conventional means. Thank you Whirlpool, 😊
Dave B. South FL.
Dave B. South FL.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Nive Oven
on February 14, 2025
Posted by: Mark
[This review was collected as part of a promotion.] Like all featured, dinger should shut off immed if user opens door after time is up.
Written by a customer while visiting whirlpool.com
Customer Rating
4
on February 14, 2025
Posted by: Microwave is Nice
[This review was collected as part of a promotion.] It would be nice to be able to set a timer while the oven is actively in use. I know you can initiate cooking while the timer is active, you should be able to do it the other way as well.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Look and features
on February 12, 2025
Posted by: MarkusJ
from Orlando, FL
[This review was collected as part of a promotion.] Bought this Microwave, Range, and Dishwasher, all in Black Stainless. Love how they look and we have already baked in the new range. Dishwasher is very quiet, and microwave is very good!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Faulty product
on February 12, 2025
Posted by: Don1990
from Clermont, FL
[This review was collected as part of a promotion.] This microwave came with the new home we bought at the end of Jan, 2025. It was faulty at the beginning. Sometimes it doesn't heat up the food. I am in contact with the builder KB Home and Whirlpool to ask for a replacement. But so far, my request has been denied. They only offered the repair under warranty. We bought a new microwave, not a repaired one. It didn't work properly on day one. We have the right to ask for a replacement or refund. But neither the builder nor Whirlpool seems to understand our point.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, February 14, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information, Microwave model/serial number, and reference Case # 675358.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love it!
on February 12, 2025
Posted by: Deb73
from Portland IN
[This review was collected as part of a promotion.] Works great, just takes time getting used to a new microwave
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com