Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.4
(629 Reviews)
Rating breakdown 629 reviews
5 Stars
389
4 Stars
150
3 Stars
44
2 Stars
20
1 Star
26
85%of customers recommend this product.
(
288 out of
339)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
4
User Friendly!
on February 12, 2026
Posted by: Shorty
[This review was collected as part of a promotion.] Very user friendly controls. Really like the 1,2 and 3 minute one touch feature.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great microwave
on February 12, 2026
Posted by: AustinFam
[This review was collected as part of a promotion.] We loved our old 9 Year old Whirlpool Microwave. This one, they switched the start and cancel buttons. You also need to press "COOK" before you enter your time. Very annoying. The turntable is also smaller. That said, we love the easy to clean interior.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Look Good with Nice Features!
on February 12, 2026
Posted by: Bellina26
from York, SC
[This review was collected as part of a promotion.] It came with my home, so far I like the features and the
inside walls aren't the typical white color and easy to easy to
wipe.
inside walls aren't the typical white color and easy to easy to
wipe.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Roomy and full-featured
on February 13, 2026
Posted by: Willis
from SW Idaho
[This review was collected as part of a promotion.] This is a fine microwave, and we look forward to using it once we get moved in.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great!
on February 13, 2026
Posted by: Burger
[This review was collected as part of a promotion.] Bought this microwave to replace our old one which died. This model has many more features and works great.
Written by a customer while visiting whirlpool.com
Customer Rating
3
SLIGHT BUYERS' REMORSE - SOUND LEVEL
on February 14, 2026
Posted by: Douglas F.
from MICHIGAN
The microwave heats food well. It does its job, with one flaw. That is the sound. The tones when buttons are pressed and the cook cycle ends are VERY quiet. In fact, I cannot hear it when the timer is done. Granted, I have slight hearing loss and tinnitus, and the pitch and sound level are completely inaudible. However, my wife and son both have excellent hearing. They both say they can hear the tones, but also say they are extremely soft (quiet). I have checked and rechecked under the settings and the volume is at its highest setting. In fact, I thought I received a bad unit from the store. Whirlpool sent a technician out to look at it. The technician told me that he owns one just like it and that is just how they are. That is an unfortunate step backwards for Whirlpool. My previous Whirlpool microwave that this one replaced had a tone that I could easily hear at the far end of the house. Reading other reviews, I have seen other mention this flaw. Some even recommended using a separate timer next to the microwave. Something to keep in mind when purchasing your next microwave.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the new features!!
on February 15, 2026
Posted by: CharlesDinRaleigh
from Raleigh, NC
[This review was collected as part of a promotion.] Great microwave… more roomy than the last one (GE Spacemaker). Hope it last as long as!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Broke in 2-weeks
on February 15, 2026
Posted by: Jean
from Beaverton, Oregon
[This review was collected as part of a promotion.] New microwave purchased/installed 2 weeks ago and it shorted out. Very scary seeing it spark out the top. Repairman said it was the magnatron, then service dept. called and said it was the transistor. Part has been ordered and suppose to be in next week. Will be without a working microwave for more than a week and I am not happy.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 17, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 920574.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 920574.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com