Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
4
Matches new electric range we purchased last year
on March 24, 2025
Posted by: Gordon 1077
from RI
[This review was collected as part of a promotion.] Not as good as the Whirlpool Gold it replaced.
Still trying to figure it out. Different set up. Always had Whirlpool products and have been very satisfied with them.
Easy installation, mounted perfectly in the existing holes and wall mount.
Still trying to figure it out. Different set up. Always had Whirlpool products and have been very satisfied with them.
Easy installation, mounted perfectly in the existing holes and wall mount.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst Microwave Ever
on March 23, 2025
Posted by: Lynda
from Northern Michigan
[This review was collected as part of a promotion.] This microwave is not intuitive like all others I've had. There is no "cheat sheet" for quick access. It's very frustrating and did not come with a user manual. I believe having to download it is an indication of poor customer service! Not everyone uses their phone for such things and not everyone has a printer. I am not interested in using electronics to operate appliances, especially in the kitchen. Once I managed to get a copy of the manual, I discovered the directions are scant and frustrating. The inside is large but the tray is relatively small by comparison. I wanted to match my new range but when this appliance dies, or maybe before that, I will go back to GE who makes practical, easy to use microwaves! The sensor controls are extremely off. Food will overcook, to the point of ruin, before it shuts itself off. When the cycle is over, you have to press stop if you want the start screen/clock back - a ridiculous extra step!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 26, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698701.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding please include your contact information and reference case #698701.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Replacement Unit
on March 23, 2025
Posted by: PinMO
from Marshfield, MO
[This review was collected as part of a promotion.] This is a replacement for my 20-year-old Whirlpool microwave and has most of the same button choices as my old unit. It does work a bit differently, and I will get used to the differences. The main thing missing for me is that the new unit does not have a setting I've found sufficient for warming pastries and bread. I do like using my microwave for warming leftover biscuits and bread, but I am having trouble finding the correct setting. I read your blog that says 40% power is best; I will give that a try. Fingers crossed!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Whirlpool appliance
on March 23, 2025
Posted by: Jim W
[This review was collected as part of a promotion.] Well made and easy to use. Need to learn about all of its features. So far so good. I bought the refrigerator, microwave and dishwasher set. Very happy with all.
Written by a customer while visiting whirlpool.com
Customer Rating
4
microwave1
on March 22, 2025
Posted by: Report1
[This review was collected as part of a promotion.] Some of the features are Better than my last Microwave and some are not.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Looks nice, unsure about cleaning inside *too new"
on March 22, 2025
Posted by: Dishwasher
[This review was collected as part of a promotion.] We purchased this this 1/11/25 and it was delivered and installed 1/18/25 (minus an instruction booklet an issue for me) It is not easy to operate esp without instructions. Not accustomed to having to having to push stop when I remove the reheated/cooked item Terrible time trying to set the sound on the timer(still too low) and it does not let you know when it is done unless you are right in front of it.
Where is the promised rebate?
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features
on March 22, 2025
Posted by: cam90
from Leominster, Massachusetts
[This review was collected as part of a promotion.] It was time to replace our microwave. When we purchased our condo the builder put in Frigidaire appliances, that was 9 years ago. When we started looking for a new microwave we knew it had to be a Whirlpool since their products are dependable, well designed and affordable. I am extremely impressed with all the features and functionality.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Microwave for the Price
on March 22, 2025
Posted by: bmccaffe
from Florida
[This review was collected as part of a promotion.] I’ve had this microwave for a few weeks, and it has been great! I had replaced a 10 year old Whirlpool unit, and this current one is a bit quieter and more efficient than the last. The fan works well with the three speeds when I’m cooking only range top. The popcorn sensor is surprisingly accurate; not many kernels left in the bag. The fingerprint resistant finish looks great and is a noticeable improvement to me from the old unit.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com