Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(669 Reviews)
Open Ratings Snapshot
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product. 
(
312 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5 out of 5
5
Excellent large microwave
on March 20, 2026
Posted by: Anonymous
from Denver, CO
[This review was collected as part of a promotion.] I have always been pleased with the variety of Whirlpool appliances I’ve purchased. This one is large enough to cook a turkey. I like the melt and soften options on the keypad.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Microwave with multiple exhaust
on March 20, 2026
Posted by: Bigdog $
from Jax
[This review was collected as part of a promotion.] Was difficult to know before buying if it had the correct exhaust i needed. It also didn't come with template for rear vent. Made it tough. Glad I was same bracked and previous
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Looks and works great!
on March 20, 2026
Posted by: KW467
from Illinois
[This review was collected as part of a promotion.] I got this for my new kitchen! Perfect addition! Love how quiet it is.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great feature
on March 19, 2026
Posted by: Nandugui
from Florida
[This review was collected as part of a promotion.] This is a good purchase iam happy with it.Is a brand I trust
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Perfect replacement!
on March 19, 2026
Posted by: FLHMike
from Vacaville, CA
[This review was collected as part of a promotion.] Microwave we purchased has the same features as the old one. I like the led lights over bulb lighting. It was easy to install. A little louder than the old one. The chime when finished is a little weak.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Whorlpool
on March 19, 2026
Posted by: Danchris
from Maryland
[This review was collected as part of a promotion.] Whirlpool Microwave is a Great product. No other comments necessary
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
baffle cover screw plate not like the photo
on March 18, 2026
Posted by: youhavepoordesignonthis
from san diego ca
[This review was collected as part of a promotion.] baffle cover screw plate not like photo in instructions. The screw had to be modified so it would not go into the fan housing. Design and Mfg in your company blew this one and were not on the same page. I did the install myself.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 23, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 936729.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Awesome microwave
on March 17, 2026
Posted by: Deborah1234
from Pittsburgh PA
[This review was collected as part of a promotion.] We replaced a 15 year old microwave and are very pleased with the features and how much quieter this one is. Hopefully this lasts as long as our last Whirlpool one!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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