Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5
Excellent appliances
on April 10, 2025
Posted by: Jeff6469
[This review was collected as part of a promotion.] We just finished our kitchen remodel and wanted a new updated microwave/hood with all our appliances being Whirlpool it was a no brainer just to keep going with the best available!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
2
Cruel joke - I would have picked a different model
on April 9, 2025
Posted by: bob2
- LED is too bright with no adjustment
- The scrolling messages are the absolute worst. It's like if 1/3 of your phone screen was taken up by tutorials where you can only ever see 8 letters at a time and you can never turn them off. Completely annoying and distracting. When you do care what it's saying, you have to 1) first set the scroll speed for your reading ability, and 2) wait around while it finishes displaying the message
- Too many sounds after cooking
- Annoying reminders after cooking
- Turning 'sounds' to 'off' only disables input sound, not completion sound or annoying reminders
- Turning 'clock display' to 'off' has no effect and does not turn the clock display off
- Makes horrible clunky noises while running like a car shifting gears
- The entire front being glass means it always looks dirty, unless you clean it literally every time you touch it
- After cooking, opening the door, closing it - the clock does not return, you get a scrolling message about how to start the timer again. You have to press 'Cancel' after every. single. use.
- Buttons 1-3 begin cooking, while buttons 4-9 give you a message to 'press cook time'. The 1/2/3 minute options are a poor tradeoff for now also needing to press a button before each use
- The scrolling messages are the absolute worst. It's like if 1/3 of your phone screen was taken up by tutorials where you can only ever see 8 letters at a time and you can never turn them off. Completely annoying and distracting. When you do care what it's saying, you have to 1) first set the scroll speed for your reading ability, and 2) wait around while it finishes displaying the message
- Too many sounds after cooking
- Annoying reminders after cooking
- Turning 'sounds' to 'off' only disables input sound, not completion sound or annoying reminders
- Turning 'clock display' to 'off' has no effect and does not turn the clock display off
- Makes horrible clunky noises while running like a car shifting gears
- The entire front being glass means it always looks dirty, unless you clean it literally every time you touch it
- After cooking, opening the door, closing it - the clock does not return, you get a scrolling message about how to start the timer again. You have to press 'Cancel' after every. single. use.
- Buttons 1-3 begin cooking, while buttons 4-9 give you a message to 'press cook time'. The 1/2/3 minute options are a poor tradeoff for now also needing to press a button before each use
+ Cooks food
I'm stunned that this product made it to market.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 15, 2025
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706239.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case #706239.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent Buy
on April 8, 2025
Posted by: aaram
from Eagle River, AK
[This review was collected as part of a promotion.] Whirlpool microwave works as advertised. Have been completely satisfied with style and performance.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great so far
on April 8, 2025
Posted by: Steve 613
from Woodbridge VA
[This review was collected as part of a promotion.] The new microwave is working great. Seems to be more powerful than the equivalent Samsung we had before. The only thing I don't like so far is that the panel isn't back lit so it's hard to see sometimes.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent microwave!!
on April 8, 2025
Posted by: Joe 88
[This review was collected as part of a promotion.] I bought this microwave about a month ago and I love it. It is estheticly attractive and performs so many functions. The interior is extremely roomy for large bowls. I am so pleased with this purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on April 8, 2025
Posted by: Don’t have one
[This review was collected as part of a promotion.] I replaced my GE that stopped working with this Whirlpool and so happy I did!! I absolutely love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
great microwave
on April 8, 2025
Posted by: mrsf
from Chesapeake, Va
[This review was collected as part of a promotion.] Easy to use and panel is easy to read. Great product and we are very happy with this microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Works great but scratched
on April 7, 2025
Posted by: Barrel
from Western Massachusetts
[This review was collected as part of a promotion.] Excellent working unit however the microwave did come in all scratched up and we didn't address in time
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com