Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
3
Poor sound
on July 22, 2026
Posted by: PatMadison
[This review was collected as part of a promotion.] Very low sound from beepers. You have to be right next to the microwave to hear them.
Written by a customer while visiting whirlpool.com
Customer Rating
4
What happens to the Manual?
on July 19, 2026
Posted by: Woo26
[This review was collected as part of a promotion.] Enjoy the new Microwave just frustrated that it did not come with a printed manual or written directions..Company's forget that some of there customers are over 70 years old or older when they purchase there products.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks and operates great
on July 14, 2026
Posted by: Jim6ft6
[This review was collected as part of a promotion.] Looks great, very modern, easy install, very spacious
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Works Well
on July 9, 2026
Posted by: RonLau49
[This review was collected as part of a promotion.] I am trying to raise the alert sound when it rings it a low volume that we can not here away from the Microwve?
Written by a customer while visiting whirlpool.com
Customer Rating
1
on July 6, 2026
Posted by: Tm36
[This review was collected as part of a promotion.] Hard to review when I have problems using it. NO, how to use the product brochure came with it. My entire kitchen is Whirlpool. After 10 years my microwave and induction stove top broke. Can not understand WHY you do not provide a brochure on how to use. If you do not want to print paper, how about a link. Not using a third-party hacker. Which would cost me more money getting my computer fixed. I was very pleased in the past.
Response from whirlpool.comBy Branded Team, Consumer Care, July 6, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423BEBljc
Instagram: http://spr.ly/6424BEBljY
Live Chat: http://spr.ly/6425BEBljl (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 983693.
For your convenience, we have included a link for the Cycle Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6427BEBljW
http://spr.ly/6428BEBljo
http://spr.ly/6420BEBljq
We hope this information is helpful.
Jacob W.
Facebook: http://spr.ly/6423BEBljc
Instagram: http://spr.ly/6424BEBljY
Live Chat: http://spr.ly/6425BEBljl (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 983693.
For your convenience, we have included a link for the Cycle Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6427BEBljW
http://spr.ly/6428BEBljo
http://spr.ly/6420BEBljq
We hope this information is helpful.
Jacob W.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great operation, Harsh display
on July 2, 2026
Posted by: MarkieH
[This review was collected as part of a promotion.] We had to replace a 24 year old microhood - handle broke. The functions of this were identical to the old unit, and we love the dinner plate and sensor cook function in a microwave. It has done admirably in operating.
Aesthetically it could have a less “in your face” display. The harsh blue LED displays (on everything nowadays) is not as friendly as the green LEDs of yesteryear. That was my only criticism.
Aesthetically it could have a less “in your face” display. The harsh blue LED displays (on everything nowadays) is not as friendly as the green LEDs of yesteryear. That was my only criticism.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
I will have to get use to it I hope
on June 28, 2026
Posted by: bond0071
[This review was collected as part of a promotion.] I liked my old microwave better, the reheat is more of a pain when you hit it you have to keep hitting the button until you find the option you want but it says 60 options but only 4 come up my old one I just hit reheat and start. used it a lot. Also, no user manual came with the microwave. also, the cook button works the same way it has 40 options and 4 come up when pushing the button. Also, this microwave is louder even my wife commented about how loud it is. soften option same 50 options but only a few come up when hitting the button. It would be ok if a user manual had a list of to reheat an item push the button and hit say 25 and start but no Manual. So, I will have to go online and copy one which I hate doing. not the same thing has having a booklet. Capacity is fine cleaning it is good. ( It does bother me that as much as you pay, for it they don't add a user's manual). My old Microwave I did not need one. Of course they don't make it anymore.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Microwave replacement
on June 27, 2026
Posted by: Ladybug1952
[This review was collected as part of a promotion.] Love this microwave. Cooks abs guests food quickly. The size fits perfectly above our stove but is bigger inside than our previous microwave.
Written by a customer while visiting whirlpool.com