Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.4
(629 Reviews)
Rating breakdown 629 reviews
5 Stars
389
4 Stars
150
3 Stars
44
2 Stars
20
1 Star
26
85%of customers recommend this product.
(
288 out of
339)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
4
M/W Oven review
on July 1, 2025
Posted by: AeroSME
from SE USA
[This review was collected as part of a promotion.] Purchased in June 2025. Would be beneficial to have backlighting on the keyboard, especially when it is dark and I am looking for the light button. Chime for a completed cooking time lasts too long. Cut it down to two or three to spare our ears.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Microwave sound
on July 24, 2025
Posted by: Classy Gram
[This review was collected as part of a promotion.] I bought over a month ago and I'm very happy with it except the the ding when the timer goes off. It's way too soft. In fact, I returned the first one because I thought it wasn't working right and re- ordered a second one only to find itworks the same way. My previous whirlpool microwave had a nice loud tone that I could hear without bring right on top of it . Otherwise, I like it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Average microwave
on July 28, 2025
Posted by: John 123
[This review was collected as part of a promotion.] This microwave does not beep when it shuts off. You can barely hear it. The microwave is load while it's running. The buttons don't have haptic sounds when you press the buttons. The turn table is small compared to my previous Worldpool microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Might be my last Whirlpool.
on September 15, 2025
Posted by: Sorry!
[This review was collected as part of a promotion.] Certainly not as good as the previous Whirlpool. No user manual was provided. Went to the Whirlpool website.Nope.Tried calling Whirlpool.Nothing but a waste of time being no one answers. Recording only.Finally I found a copy of the user manual on a different appliance store website and printed it out. The timer on the microwave is so low I'd need a stethoscope to hear it. The internal vent is inadequate to say the least. Even heating up a cup of hot water leaves steam. Also the controls are confusing and numerous extra steps are required to operate. The old microwave had two exhaust vents under it. This has one. Likewise for the lights over the range. One vs two. Plus the light is all the way in the back making it virtually useless. I could go on but i"m tired.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
Thank you for your review. We regret to hear that your Over the Range Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6423AufFF or Instagram http://spr.ly/6426AufF4. When responding, please include your contact information and reference case #798374.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and the Owners Manual.
http://spr.ly/6420AufFC
http://spr.ly/6421AufFh
http://spr.ly/6422Auf26
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Over the Range Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6423AufFF or Instagram http://spr.ly/6426AufF4. When responding, please include your contact information and reference case #798374.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and the Owners Manual.
http://spr.ly/6420AufFC
http://spr.ly/6421AufFh
http://spr.ly/6422Auf26
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Looks nice
on September 19, 2025
Posted by: JonR
[This review was collected as part of a promotion.] Vents don’t clear cabinets. Coming back to move unit out. Had to buy a kit to have them do it.
No manual. Would have made it easier rather than look up questions on the computer each time. Shouldn’t have to print out a manual.
No manual. Would have made it easier rather than look up questions on the computer each time. Shouldn’t have to print out a manual.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Great replacement choice
on September 27, 2025
Posted by: CarolinaGirl
[This review was collected as part of a promotion.] Good replacement choice. We had to install it ourselves, and it came with great templates. That didn’t stop us from having to mount it four times (drilling new holes each time) to finally get it right (sigh, such is the life of a DIY-er).
Great power, the features we were looking for were all there except one we didn’t realize we needed - panel back lights so you can see where the”off” button is when the kitchen overhead light is not on. Also, the speed selections (1,2 and 3) should just cancel when you open the door rather than require you to hit the stop button when they’re done (which I can’t really see in low light anyway).
Great power, the features we were looking for were all there except one we didn’t realize we needed - panel back lights so you can see where the”off” button is when the kitchen overhead light is not on. Also, the speed selections (1,2 and 3) should just cancel when you open the door rather than require you to hit the stop button when they’re done (which I can’t really see in low light anyway).
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent product
on September 29, 2025
Posted by: LLV45574
[This review was collected as part of a promotion.] Well, looking for a new microwave that goes above my stove, I was truly impressed by the whirlpool microwave. Two features that I enjoyed the most was the interior material. It wasn’t like my old microwave that was like a stainless steel and very difficult to clean. The texture of the interior metal was much easier to clean, and the fact that the turntable was lifted And not set down into the microwave made it justice. Easy to clean. This is Microwave also seems deeper. When cleaning the outside of the microwave, I found that it didn’t seem to streak like my old microwaved did. The panel is similar to my old microwave, with the exception that it is sensory programmed. The only thing that I believe The company whirlpool should do to improve is to offer a detailed instruction manual. in order for myself to get some instruction of how to work this microwave beyond the basics was to go on YouTube and find directions. I am a proud owner of a whirlpool washer, dryer, and refrigerator. I would love to replace my GE dishwasher. Please consider me in this contest that I may win At three rack dishwasher. Consider the fact that I am a senior, unlimited income as this would help me immensely.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Over the Stove Microwave
on October 9, 2025
Posted by: K E T
from San Bruno, CA
[This review was collected as part of a promotion.] The microwave has a large cooking area. It looks nice. The controls are very sensitive to the touch which makes it difficult to clean the surface. There were no written directions on how to use or clean the microwave in the box, I had to go online to read the instructions. The microwave is fairly loud (louder than my old microwave} and I find I have to press the stop button even after the item is removed from the microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com