Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5
Works Great
on September 17, 2025
Posted by: ECOMAIL
from Illinois
[This review was collected as part of a promotion.] We just installed this and it works great I wish the ringtones were a bit louder But it’s fine the way it is
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped working after 3 days
on September 16, 2025
Posted by: Srom91
[This review was collected as part of a promotion.] The Microwave stopped working after 3 days of normal use, used it less then 10 times and under 60 minutes of total time.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 799020.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
Still learning
on September 16, 2025
Posted by: Peggy
from RI
[This review was collected as part of a promotion.] This microwave has less wattage than the one I replacedbut it heats everything in the same amount of time.
My only complaint is the size of the turntable is quite small and there is no wire rack so I can only heat 1 plate at a time.
My only complaint is the size of the turntable is quite small and there is no wire rack so I can only heat 1 plate at a time.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Features and Beautiful too!
on September 15, 2025
Posted by: Michele
[This review was collected as part of a promotion.] Great microwave, and beautiful too! This microwave matches our refrigerator and double-stove perfectly.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Might be my last Whirlpool.
on September 15, 2025
Posted by: Sorry!
[This review was collected as part of a promotion.] Certainly not as good as the previous Whirlpool. No user manual was provided. Went to the Whirlpool website.Nope.Tried calling Whirlpool.Nothing but a waste of time being no one answers. Recording only.Finally I found a copy of the user manual on a different appliance store website and printed it out. The timer on the microwave is so low I'd need a stethoscope to hear it. The internal vent is inadequate to say the least. Even heating up a cup of hot water leaves steam. Also the controls are confusing and numerous extra steps are required to operate. The old microwave had two exhaust vents under it. This has one. Likewise for the lights over the range. One vs two. Plus the light is all the way in the back making it virtually useless. I could go on but i"m tired.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
Thank you for your review. We regret to hear that your Over the Range Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6423AufFF or Instagram http://spr.ly/6426AufF4. When responding, please include your contact information and reference case #798374.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and the Owners Manual.
http://spr.ly/6420AufFC
http://spr.ly/6421AufFh
http://spr.ly/6422Auf26
We hope this information is helpful.
Marie Q
Thank you for your review. We regret to hear that your Over the Range Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook http://spr.ly/6423AufFF or Instagram http://spr.ly/6426AufF4. When responding, please include your contact information and reference case #798374.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and the Owners Manual.
http://spr.ly/6420AufFC
http://spr.ly/6421AufFh
http://spr.ly/6422Auf26
We hope this information is helpful.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Love the looks of my new microwave
on September 15, 2025
Posted by: Jabs
[This review was collected as part of a promotion.] I am Liking my new microwave, and the many options with cooking too.
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 15, 2025
Posted by: Bret
from Michigan
[This review was collected as part of a promotion.] This unit replaced one after 30 years of service, which was good for the time but this one is an absolute wonder. Cleaner lines for easier cleaning, more powerful vent fan and better lighting.
Easy installation with clear instructions.
Easy installation with clear instructions.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on September 14, 2025
Posted by: none
[This review was collected as part of a promotion.] Your micro wave came with our new house and it is easy to work and plenty hot.
Written by a customer while visiting whirlpool.com