Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5
Sleek, Modern Appliance
on October 10, 2025
Posted by: VWilson
from Washington, DC
[This review was collected as part of a promotion.] I had the Whirlpool 1.9 cu. ft. Over The Range Microwave with Sensor Cooking installed in late August 2025 by CONTINUUM HOME SOLUTIONS. This microwave replaced a GE model we had for over 14 years. So far, the Whirlpool is working great. It’s sleek and modern looking. The installation alone upgraded our kitchen. Its easy to operate, quiet to the touch and you do not have to forcefully push buttons to set cooking times. I am very pleased with this purchase. I’m now looking at the Whirlpool gas stoves to upgrade my current gas range.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Whirlpool Over the Stove Microwave
on October 9, 2025
Posted by: K E T
from San Bruno, CA
[This review was collected as part of a promotion.] The microwave has a large cooking area. It looks nice. The controls are very sensitive to the touch which makes it difficult to clean the surface. There were no written directions on how to use or clean the microwave in the box, I had to go online to read the instructions. The microwave is fairly loud (louder than my old microwave} and I find I have to press the stop button even after the item is removed from the microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
on October 7, 2025
Posted by: Bob100
[This review was collected as part of a promotion.] Cook top light is to far in the rear of the unit...everthing else is great...
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Energy efficient
on October 6, 2025
Posted by: jair07513
[This review was collected as part of a promotion.] Clean design and easy to use display. Worked as expected. A perfect upgrade for energy efficiency.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 5, 2025
Posted by: Mysticmimi
[This review was collected as part of a promotion.] Love my new Whirlpool microwave. I works as advertised, and like the timer chimes. The lit area with the time is nice and bright.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Terribly disappointed
on October 4, 2025
Posted by: Wildcat AZ
from Phoenix, AZ
[This review was collected as part of a promotion.] This microwave is so loud, much louder than our older microwave we replaced. We do not like that the vent fan runs at all times when you are heating food. The microwave is so finicky and can't handle heating multiple things in series. So if I heat one microwave dinner (think small Lean Cuisine meal) for like 3-4 min., the next family member is unable to heat up their dinner for a while. My daughter puts in a Hot Pocket that requires 1 min, 50 seconds of heating but it won't heat properly because I just heated my Lean Cuisine meal and the microwave needs a "break". The Hot Pocket will be cold when it should be steaming hot. I've already talked to multiple repair shops and techs about it and have been told that "today's new efficient microwaves" can't heat multiple things one right after the other, and that this is not a defect. I consider it a terrible defect. I hate this microwave and wish I'd kept my old 15 year old unit. We consistently have problems with this microwave not heating foods properly if we need to use the microwave more than once in a short time period. It can't handle it. I do not recommend this unit.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 6, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at http://spr.ly/6423AoDN3 or Direct Message on Instagram at http://spr.ly/6424AoDNO, so we can look into this matter further for you. When responding, please include your contact information, Microwave model/serial number, and reference Case # 816883.
We’re looking forward to hearing from you.
Jacob W
We’re looking forward to hearing from you.
Jacob W
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great features
on October 4, 2025
Posted by: KDTHIE
[This review was collected as part of a promotion.] Our microwave was 18 years old, a Kenmore, hope this one lasts as long. So far we love it!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to operate
on October 3, 2025
Posted by: Callie49
[This review was collected as part of a promotion.] I like my microwave but I think the door is not very stable
Written by a customer while visiting whirlpool.com