Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5
New Whirlpool Sensor Technology
on October 24, 2025
Posted by: Mike_79413
[This review was collected as part of a promotion.] I just upgraded my old Whirlpool Microwave Model MH1150XMB-1 to a new Sensor Whirlpool Microwave Model WMMS3330RZ. I tried the sensor cooking feature for the first time yesterday and am very pleased with it. I warmed up a plate of leftovers using the sensor feature and was very pleased. It took the guesswork of how long to set the timer for to reheat food.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Sleek and functional!
on October 24, 2025
Posted by: STLFam
from Saint louis, MO
[This review was collected as part of a promotion.] A very sleek design. I lovw the express presets and the settings that use sensing to cook, melt, etc.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Nice unit
on October 24, 2025
Posted by: Davel
[This review was collected as part of a promotion.] Replaced a similar Whirlpool microwave that performed well and we like the new unit enhanced features and appearance
Written by a customer while visiting whirlpool.com
Customer Rating
5
Outstanding Sensor features
on October 24, 2025
Posted by: WhirlpoolMwave
from Virginia
[This review was collected as part of a promotion.] I bought this 3 months ago and it has performed great. It Sensor Cooking features are improved over our former microwave.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Good product, but not smearless
on October 24, 2025
Posted by: Bunnyb
[This review was collected as part of a promotion.] Excellent choice for me. Only bad point is the fact it isn't print free like Fridgedar brand. I am constantly wiping smear prints.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Don't know what all it does.... no manual.
on October 23, 2025
Posted by: Eriks
from Palm Harbor, FL
[This review was collected as part of a promotion.] It's a shame that operating manual doesn't come with the appliance. It was extremally difficult to find manual on internet and even then it was very difficult for us to understand. We can barely hear the finished and timer beeper even with it turned up to it's highest setting. Settings for stove light and fan speed don't make much difference. Light not bright enough.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
TOO complicated NO user manual included!
on October 23, 2025
Posted by: Katherine
[This review was collected as part of a promotion.] Looks nice BUT......We have had Whirlpool appliances for decades and believe it to be a reliable well made choice. BUT when I had to pick from a limited choice of available microwaves, I wanted one that was SIMPLE, straight forward and easy to figure out. This one comes with NO USER manual and numerous worthless to us presettings and times. NONE of the presets are what I would want. The preset beverage times would overheat and ruin a cup of coffee - just t get started. I wanted to be able to instantly put in a cook time and easily choose a power level and hit start. I also don't want to hear repeated annoying "done" sounds and have to hit clear to get it to stop showing words scrolling across the key pad....it is overly complicated and unhelpful and again - NO PRINTED INSTRUCTIONS - probably bc they are so complicated it would be impossible to print - let alone use.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Not good
on October 22, 2025
Posted by: cj8828
[This review was collected as part of a promotion.] It only lasted for a few months before going out and my whirlpool dishwasher was the same way. I wont be buying whirlpool products anymore!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, October 24, 2025
Hello,
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 825937
We’re looking forward to hearing from you.
Christy T
We value your time and would like to look into the concerns with your Microwave. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Cooking and select your Microwave style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 825937
We’re looking forward to hearing from you.
Christy T
Written by a customer while visiting whirlpool.com