Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(669 Reviews)
Open Ratings Snapshot
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product. 
(
312 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5 out of 5
5
Easy to use lots of new settings
on December 8, 2025
Posted by: Bockbeer
[This review was collected as part of a promotion.] Seems like an easy to use and still keeping use to the new settings.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
nice appliance
on December 7, 2025
Posted by: * 50
from Oklahoma
[This review was collected as part of a promotion.] I bought this a couple of weeks ago and so far it is easy to use. The signal sound is very quiet and even on the loudest level it can barely be heard. There should be better adjustments to make it louder or choices for a different sound. The viewing window seems to be smaller than my older Maytag and I miss the mirror finish on the inside. Don't understand why you have to press an extra button to clear the program after you open the door.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
It's new,!
on December 7, 2025
Posted by: Joyce
[This review was collected as part of a promotion.] Only had it one week. I am still learning how to use it.
The inside is smaller than my previous microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Nice microwave
on December 7, 2025
Posted by: Luvrsky
[This review was collected as part of a promotion.] I’ve had the microwave for a couple weeks now and I’m pleased with it and all of its features. I love the looks of it. If I am to say anything negative about it It seems to be a bit louder than my old one but maybe it’s just me.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
So many features!
on December 7, 2025
Posted by: D1213
[This review was collected as part of a promotion.] Bought this a month ago. Haven't used all the features yet but microwave is easy to use and looks beautiful in my kitchen. The 30 second button is my friend!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3 out of 5
3
Ok microwave
on December 5, 2025
Posted by: Bmoore
from Helena Mt
[This review was collected as part of a promotion.] It would be very helpful to have the panel light up or to have a brighter light inside so when door is opened you can see what you are choosing. Also a complete user guide should come with the microwave. It would be nice to know all the features and how to choose them without having to just press the buttons to find out.
Also, the light underneath is very dim even on high and the timer sound is very low even at the loudest.
The microwave works fine but I am not impressed.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on December 3, 2025
Posted by: Gail
[This review was collected as part of a promotion.] We purchased this unit about a month ago. We have been very happy with it.
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
Unimpressed!
on December 3, 2025
Posted by: Carl
from NC
[This review was collected as part of a promotion.] It would have been nice if an owner's manual was provided. Nope. Whirlpool just wants you to press buttons until you either figure it out or break it, in order to buy another one. Unimpressed!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, December 3, 2025
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible, and are very sorry that your manual was not provided with your Microwave. To access your Control Guide online and to download a copy, please use the following link. https://www.whirlpool.com/content/dam/global/documents/202407/control-guide-w11718211-revA.pdf

Thank you,
Kari V.
Written by a customer while visiting whirlpool.com
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