[This review was collected as part of a promotion.] Replace our old Whirlpool Gold that was 8 yrs old. The new one is similar to old one. The dish from old one is a bit larger and will not work as a replacement if ever needed.
[This review was collected as part of a promotion.] Only problem I have is it’s hard to clean the outside. Otherwise it’s great
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello, Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897813 For your convenience, we have included a link to the Owner's Manual. On page 4, you should find detailed cleaning instructions: https://s3.amazonaws.com/sm-backend-production-attachments/quick-start-guide-w11679965-revB.pdf
[This review was collected as part of a promotion.] Overall happy with the new microwave. It was easy to install since it was compatible with the previously owned Whirlpool microwave (MH1170XSB-0 June 2006). The only disappointment is the new microwave handle is metal and gets extremely hot if the cook-top (gas) is in use. Previous microwave had a plastic handle and did not get hot. Whirlpool offers a very reliable and quality microwave based on previously owned microwave of 19 years.