Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(669 Reviews)
Open Ratings Snapshot
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product. 
(
312 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5 out of 5
5
on January 10, 2026
Posted by: none
[This review was collected as part of a promotion.] Great service from the appliance store. Was able to install same week. Very happy with microwave.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great look and easy care
on January 9, 2026
Posted by: Lori
from Columbus IN
[This review was collected as part of a promotion.] Love the look and function of my new Over the Range Microwave. Should have updated sooner
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on January 8, 2026
Posted by: None
[This review was collected as part of a promotion.] Very pleased!
The sensors are spot on and the food is well heated.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Microwave
on January 8, 2026
Posted by: Anne
from Whitefish, MT
[This review was collected as part of a promotion.] Looks great still learning installers did a great job
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on January 8, 2026
Posted by: Joe19
[This review was collected as part of a promotion.] Replace our old Whirlpool Gold that was 8 yrs old. The new one is similar to old one. The dish from old one is a bit larger and will not work as a replacement if ever needed.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great features!
on January 7, 2026
Posted by: Markus
[This review was collected as part of a promotion.] We bought over the range microwave 2 month ago and we are happy we did it.Great
Written by a customer while visiting whirlpool.com
Customer Rating
2 out of 5
2
on January 7, 2026
Posted by: Sandy
from Arnold, Mo
[This review was collected as part of a promotion.] Only problem I have is it’s hard to clean the outside. Otherwise it’s great
I would recommend this to a friend!
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference case # 897813
For your convenience, we have included a link to the Owner's Manual. On page 4, you should find detailed cleaning instructions: https://s3.amazonaws.com/sm-backend-production-attachments/quick-start-guide-w11679965-revB.pdf

We hope this information is helpful.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
Great Features
on January 7, 2026
Posted by: scott2
[This review was collected as part of a promotion.] Overall happy with the new microwave. It was easy to install since it was compatible with the previously owned Whirlpool microwave (MH1170XSB-0 June 2006). The only disappointment is the new microwave handle is metal and gets extremely hot if the cook-top (gas) is in use. Previous microwave had a plastic handle and did not get hot. Whirlpool offers a very reliable and quality microwave based on previously owned microwave of 19 years.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
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