Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3
(669 Reviews)
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product.
(
312 out of
366)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
3
Waiting
on February 24, 2026
Posted by: kenn
from Pennsylvania
[This review was collected as part of a promotion.] It is too early to give a proper review. The unit works but there are only faint sounds coming from cycle finish alarm. Repair man ordered a new control panel..
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
2
It hard to warm anything under 30 seconds
on February 22, 2026
Posted by: Sally
[This review was collected as part of a promotion.] The exhaust fan was very loud, Also we had hard time trying to enter any set time under 30 seconds
Response from whirlpool.comBy Branded Team, Consumer Care, February 25, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Microwave. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924640.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924640.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
Perfection!
on February 22, 2026
Posted by: Banjo
[This review was collected as part of a promotion.] This purchase was for a new Whirlpool microwave as my older one finally gave out. I loved its features and hoped this new one would be similar. My new one is fabulous—even has some additional features that I’m enjoying. The new one was pricey, but worth every penny.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Won’t buy Whirlpool again
on February 22, 2026
Posted by: Belpink
from Maine
[This review was collected as part of a promotion.] I’ve already written a review mentioning that the power is great but the inside light is so low you can’t see into it and the outside light is set back so far back that it doesn’t light up the stovetop except for the back burners. The turntable doesn’t go around( under warranty so hopefully will be fixed), the handle gets really hot if the right front burner is being used. The wrong under cabinet template was sent so we have extra holes in the cab. We had to design our own template.
The thing I didn’t mention is that Whirlpool doesn’t include a user manual to its appliances any more, except for installation, not with the new microwave or online and it’s not always “self explanatory” as I was told.
The thing I didn’t mention is that Whirlpool doesn’t include a user manual to its appliances any more, except for installation, not with the new microwave or online and it’s not always “self explanatory” as I was told.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 24, 2026
Hello,
Thank you for your review. We regret to hear that your Microwave is not living up to your standards.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6420hoLJg
http://spr.ly/6421hoLJ9
http://spr.ly/6422hoLJi
If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423hoLJc
Instagram: http://spr.ly/6424hoLJY
Live Chat: http://spr.ly/6425hoLJl (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924347.
We’re looking forward to hearing from you.
Marie Q
Thank you for your review. We regret to hear that your Microwave is not living up to your standards.
For your convenience, we have included a link for the Control Guide, Quick Start Guide, and Owner's Manual:
http://spr.ly/6420hoLJg
http://spr.ly/6421hoLJ9
http://spr.ly/6422hoLJi
If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: http://spr.ly/6423hoLJc
Instagram: http://spr.ly/6424hoLJY
Live Chat: http://spr.ly/6425hoLJl (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 924347.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
5
on February 19, 2026
Posted by: Ohmowner
[This review was collected as part of a promotion.] Works great and the fan is even quieter than my previous model
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to Operate
on February 19, 2026
Posted by: Sue B
[This review was collected as part of a promotion.] This microwave looks good and matches our kitchen well. It works like a charm I like the features on the microwave. It is easy to operate and it works very efficiently. I’m very happy with this choice It works well and it looks great. I couldn’t ask for anything more. Thank you
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Disappointed in the wattage!
on February 19, 2026
Posted by: bob2026
from Mulvane, KS
[This review was collected as part of a promotion.] The wattage is not high enough! I thought it was like my last Whirlpool microwave which was 1,050. The new microwave is 1,000. This makes a big difference!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5
Ease of use
on February 17, 2026
Posted by: Gfish
[This review was collected as part of a promotion.] After one month we are extremely happy with it. Very satisfied
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com