Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Average customer rating
4.3 out of 5
4.3
(669 Reviews)
Open Ratings Snapshot
Rating breakdown 669 reviews
5 Stars
411
4 Stars
161
3 Stars
47
2 Stars
20
1 Star
30
85%of customers recommend this product. 
(
312 out of 366
)
Best Buy Privacy Policy
Customer Reviews for Whirlpool - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and Non-Stick Interior - Stainless Steel
Customer Rating
5 out of 5
5
Easy to operate
on February 27, 2026
Posted by: rrw82
[This review was collected as part of a promotion.] I am very pleased with this microwave and highly recommend it.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Love The Updated Look
on February 26, 2026
Posted by: Nice
[This review was collected as part of a promotion.] Very nice. Relatively easy to install.
Love the coating on the inside to help make
cleaning easier.
Written by a customer while visiting whirlpool.com
Customer Rating
4 out of 5
4
on February 26, 2026
Posted by: Jodpkl
from Good looking and quiet
[This review was collected as part of a promotion.] looks good and price is okay Got it to me fast and the person I dealt with was nice
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
on February 25, 2026
Posted by: RW22
[This review was collected as part of a promotion.] I bought my microwave 2 months ago and have been very happy with my purchase.
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Replacement for 10 year old microwave
on February 25, 2026
Posted by: Mr.Leo
from Upstate NY
[This review was collected as part of a promotion.] Replaced similar model whirlpool with this one, ease if installation fit perfectly, controls different takes some getting used to but works great
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Functional and Fun
on February 25, 2026
Posted by: GirlMom
from Sussex County, NJ
[This review was collected as part of a promotion.] I love it!
It’s functional and fun! Sleek lines. Easy to use. It is efficient (heats quickly) and quiet. Even the “end” tone is not intrusive.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
5 out of 5
5
Great microwave but ……WATCH AN INSTALL VIDEO!!!
on February 24, 2026
Posted by: JB65
from SLC
[This review was collected as part of a promotion.] I have had this microwave for about a month now. Waited to give an honest review. Installation was challenging only because I made it that way. I tried to just install it without instructions because I’m a fix-it kinda guy and thought it would be simple but it only led to frustration. There are proper and systematic ways to install this microwave and once I went back and watched a video it all made sense. If you do not have a vent to the outside there is no need to bother with the fan because it’s already set up to vent down through the microwave. Don’t make that hard. Use the template, tape it up, mark your holes. Use a bigger drill bit than you would think because you need to have a little “wiggle” room to hit the hole with the bolt. The microwave looks great, finish
is beautiful and it’s pretty easy to use. Has a lot more settings or programs than my previous microwave did. Hopefully this one lasts as long as it did.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1 out of 5
1
Not Happy!
on February 24, 2026
Posted by: Denny
from Lyndale, TX
Fan is very loud! I don't like the fan comes on automatically every time you use it even if it is for only 30 seconds. I would return it if I hadn't spent half a day installing it. My dog doesn't like the chime instead of a beep. I will try UTUBE to see if I can get rid of the fan!
This review is for microwave model #WMMS3330RZ.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, February 26, 2026
Thank you for your review. We regret to hear that your Microwave is not living up to your standards. If you have any questions or concerns with your Microwave, please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 925769.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
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