They are really good quality product, good battery, good sound when listening at high volumes. However during playback they emit very silent white noise. If you listen on low volumes it is really frustrating. When you pause, the noise stays for ~2 seconds and disappears. For headphones it is something that makes me regret buying.
Response from jbl.comBy Customer Support, Customer Support, January 26, 2024
Thanks for your feedback. We're here to help with your JBL Tune 125BT. For us to identify and isolate the issue, try to use different source applications and devices. If the issue persists, do a reset by pressing and holding the button on the right earbud for more than 5 seconds.
Not really amazed, i was expecting a bit more thump, taking for example ive had other brand for the same price giving more quality sound wise at least
By Customer Support, June 5, 2023
We appreciate your feedback and value your input about our JBL Tune 125BT. We're always looking for ways to improve, and we'll make sure to share your feedback with the appropriate team.
I've been using these headphones for a week or two, and they are decent. Sound quality is good for me (not an audiophile, I use these for casually listening to music and podcasts and for calls) and was told audio was good on the other end of calls. Noise cancelling works alright too, definitely doesn't block everything but reduces quite a lot. White noise is audible for a few seconds after the sound you're playing ends. Noise blocking is probably due to good fit of the earbuds as well. Three different tip sizes were helpful to get that fit right. Note that the controls are only on the right side; the left side looks like it has controls but is just a counterweight. I'm not sure about battery life yet, but they do charge quickly.
Downsides: magnet is very weak, does not hold earbuds together around my neck even at a light jog. Earbuds are prone to slip to one side or the other as the button bit is not heavy enough to hold them in place. On the other hand, it is heavy enough that they almost fall out when I'm reclined (such as during a bench press). Sometimes the pause button doesn't seem to work.
Upsides: they connect very easily and usually automatically to my laptop and phone (android and PC). Sound quality and noise cancelling are adequate. Fit is good. I like that I can wear just one earbud and not lose the other piece.
Overall, I'd recommend these for basic daily use, but I wouldn't recommend them for intense activities like running or for audiophiles.
They have a blue light on them that's so bright you can light up an entire room at night... Very bad if you want to use in the dark. They are not that loud you can barely hear them while mowing the lawn.
The sound quality is not the best for JBL. I guess you get what you pay for.
The cord could be longer on them.
Two stars only bc of price.
By Customer Support, September 22, 2022
Thank you for taking the time to provide us with your feedback. We are sorry to hear that our JBL Tune 125BT didn't meet your expectations. We're always looking for ways to improve. We'll make sure to submit your feedback to the appropriate department.
The magnets do not work well. And the play/pause button doesn’t work.
By Customer Support, July 20, 2022
We'd like to work with you directly to address the issues you're experiencing with the JBL Tune125BT. If needed, we'd also like to get more information so we can check your options. Please contact our customer support service via our official website or toll-free hotline
They have a long cord which catches on any and every item of clothing or backpack. They also are off balance with the tiny earbuds, a long cable and two dangling rectagular battery components. If you are walking, running or doing anything active, they will fall out with every step as the two dangling parts weigh on the structure. I had mine for a week, before I lost them. They where we’re hanging around my neck while running. While the magnet is strong, it should have a small zip case for storage
By Customer Support, July 18, 2022
We appreciate your feedback on our JBL Tune 125BT. We're always looking for ways to improve. We'll make sure to share your feedback with the appropriate team.