This did not meet my expectations compared to the experience I had with Soundcore headphones.
Response from jbl.comBy Customer Support, May 18, 2026
Thanks for your feedback. We’re sorry to hear that our JBL Tune 125BT didn’t meet your expectations. We’d like to learn more about what happened so we can assist you further. Please contact us directly here: https://support.jbl.com/us/en/#contact
They have great sound. I like that they have magnets to keep them around your neck when not in use. However, I have the hardest time turning them off! I quick tap the button, hold the button, not sure why it's so difficult.
The only downside with this set is that I am unable to disable the auto power off option on work PC (with no administration access). Other than that it works fine.
Horrible sound quality. Sounds about as good as those foam covered headphones you got with cheap radios in the 80's. I have 2 other sets of higher end JBL ear buds and they sound awesome. Did not realize how bad these would be.
Response from jbl.comBy Customer Support, May 2, 2026
Thank you for bringing this to our attention. We would like to look further into your concern. Please contact our customer support for assistance.
Overall the product is good .. sounds nice but I would expect more Bass like other over the ear JBL headphones. Connectivity is also good, but it comes out very easily. The product is good but the TESTING of the product & quality testing if they works is Worse.. because I returned the first one and exchanged with another one as one ear piece wasn't working .. The 2nd replacement worked flawlessly.