Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
13
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
Great features with turbo cool
on June 2, 2023
Posted by: Corky45
from Hazle Township Pa
Reliable,appearence, quality function service warrenty
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 16, 2023
Greetings! Thank you for taking the time to provide us with your feedback. We are elated to hear that you are loving your new refrigerator. This is such a beautiful model with many great features that we are happy to hear you're enjoying. We are honored to have you as a part of the GE Appliances family, and we hope you continue to enjoy your refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great freezer space
on May 27, 2023
Posted by: Daisy2021
from Eastover NC
We are enjoying our refrigerator so much. The freezer also has so much room
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad Bad Model! Waste of money
on May 13, 2023
Posted by: Getard
from Old Bridge, NJ
Started using this fridge 2018. I even put an appliance surge protect it from surges. But despite this , the fridge is very inefficient n keeping a safe cool temperature indide I have already set the lowest fridge setting of 34 degrees and the freezer at -6, yet the temperature in the fridge is at 45 and even 50degrees. The coldest freezer setting is supposed to help make the fridge cooler but to no avail. A lot of times, the fridge will just stop working: it would still have power but fans are all still and the temperature reaching 50 degrees ! Unbelievable for the money I paid for 3000 plus! My fridge has been serviced at least five times and Iam waiting for the GE service technician to give a diagnosis.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, May 15, 2023
Hello,
We’re sorry to hear that your refrigerator has given you issues. We know keeping your food cold can be important, and having your fridge fail can be concerning. This is not something we want or expect from our appliances. We will forward your experience to our product team so that they can work to address this going forward and we hope we can earn your trust back in the future. Thank you for taking the time to leave us your review and please know we’re here should you need any further assistance. -MichaelB@GEA
We’re sorry to hear that your refrigerator has given you issues. We know keeping your food cold can be important, and having your fridge fail can be concerning. This is not something we want or expect from our appliances. We will forward your experience to our product team so that they can work to address this going forward and we hope we can earn your trust back in the future. Thank you for taking the time to leave us your review and please know we’re here should you need any further assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fridge
on May 11, 2023
Posted by: Katbug
from USA
Love the fridge but you need to improve the crushed ice feature. This is the second fridge in a row that the crushed ice is so iffy.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable and yet simple design
on March 12, 2023
Posted by: Idaho kids
from CDA, Idaho
We had one of the prior models that was identical except the door in door. We had it for over 10 years and it survived 4 teenagers that used and abused it before the top half stopped cooling. Hopefully this one lasts just as long or longer with no teenagers.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Good features
on March 8, 2023
Posted by: Deaux
All good with only issue being freezer door not always sealing completely when closed
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Some QC issues
on March 7, 2023
Posted by: CT LLC
Protective film is extremely difficult to remove. Did not come with an installation or owners manual.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Adrian@GEA, GE_Appliances, March 8, 2023
Greetings! We appreciate you providing us with your feedback. We are so sorry to hear that you have had issues with removing the protective film on your new refrigerator. To remove the film, carefully grasp a corner of the protective shipping film with your fingers and slowly peel it from the appliance surface. Do not use any sharp items to remove the film, as this may scratch your appliance. We have provided a link to the Installation Instructions and Owner's Manual below.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-4_LoRes.pdf&_ga=2.35880672.1773883558.1678113220-1839927829.1677869403
Thank you for choosing GE Appliances for your home. We hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-4_LoRes.pdf&_ga=2.35880672.1773883558.1678113220-1839927829.1677869403
Thank you for choosing GE Appliances for your home. We hope you enjoy your new refrigerator for many years to come! - Adrian@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look and features
on February 17, 2023
Posted by: MLS66
from Georgia
The modern look and useful functions.
The price is reasonable.
The price is reasonable.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com