Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
3
Nothing special
on November 15, 2023
Posted by: Smurph37
Since you emphasized the auto fill and the door in a door I’ll judge from those two the auto fill overflowed and the latch on the door doesn’t work.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, November 16, 2023
Hi there,
Thank you for taking the time to provide feedback on your appliance. We're sorry to hear that your auto fill feature is not working as expected and we're happy to help.
We recommend referring to the link below for more information regarding auto fill feature: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18145
If the door in door latch is not working properly we recommend referring to the owner's manual on pages 8 & 33 at this link below: https://products-salsify.geappliances.com/image/upload/s--0Uvw1DZx--/77ef7899241bca14a5b69fa0f938fc04099afd5f.pdf?_ga=2.76534993.515054043.1699884283-1734451522.1686318769
Let us know if you have additional questions as we're here and always happy to help! -Charlie@GEAppliances
Holds temps well. Lots of room. Especially like the extra lower ice maker I installed separately. Love the auto water fill. Water doesn't come out so hard that it splashes in your cup. Adjusted shelves to what works for us.
This model is great however the actual one we received is defective. Not able to reach cold temperature lower than 50 degrees. Replacement not available for20 days. Long time to live out of a cooler
I would recommend this to a friend!
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 10, 2023
Hello - Thank you kindly for taking a moment to get in touch. We are so sorry to hear about the original model being defective. That is not the experience we want for anyone who chooses our appliances.
We're glad that you were able to get in touch and get a replacement ordered. This way you can actually enjoy this model, we know you will enjoy having it around. Also, it is important to remember that it can take about 48 hours before the optimal temperature is reached.
Let us know if you have any questions, we are happy to help. - Jonathon@GEA