Customer reviews from geappliances.com
GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.4
(264 Reviews)
Rating breakdown 264 reviews
5 Stars
171
4 Stars
55
3 Stars
13
2 Stars
12
1 Star
13
87%of customers recommend this product.
(
219 out of
252)
Customer Reviews for GE Profile - 27.7 Cu. Ft. French Door-in-Door Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
4
Ice storage capacity
on June 4, 2021
Posted by: Nikoli327
from Troy, Ohio
The storage bin for the ice dispenser is horribly small. Not sure you could fill 4 glasses with ice. LG and Samsung both have an overflow bin for ice storage once the front door bin is full. Is there an option for a 2nd machine installed in the freezer?
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!!
on April 21, 2021
Posted by: Sjwittwer
The best fridge I have owned yet. Love the ice an water have never had that before. Feeling spoiled an the hidden door for all the stuff we use. Oh my gosh so convenient!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love This Refrigerator!
on April 21, 2021
Posted by: ginFL
from New Smyrna Beach, Florida
I love the french door opening with the choice of opening just the door front shelves for your every day items, like coffee creamers! Very roomy and organized freezer area!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
A big disappointment
on April 8, 2021
Posted by: Sugi
from Minnesota
We have owned this refrigerator for 6 months and continue to have issues with the cooling system malfunctioning. Approximately ever other week I have to pull the refrigerator away from the wall to unplug the unit and plug back it back in hopes of re-setting the board because the refrigerator quits cooling. After a brief power outage yesterday, the refrigerator is not cooling and is not resetting. Called GE for service again and can't have a tech out for 8 days. This is the second time I have been without a refrigerator for over a week since I purchased this refrigerator. I thought I did my due diligence in researching a good product before I purchased but I was sorely mistaken.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, April 12, 2021
Hello there, we're terribly sorry to hear about the cooling issues you're having with your refrigerator. This is never what we want for our customers so we can imagine your frustration.
We appreciate your patience and want you to know we're confident our technicians will be able to get this taken care of for you.
All the best,
Guy@GEA
We appreciate your patience and want you to know we're confident our technicians will be able to get this taken care of for you.
All the best,
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Arrived Nonfuntional
on April 5, 2021
Posted by: Mxyzptlk1492
from Manassas, VA
After waiting for delivery, the refrigerator finally arrived with a broken compressor. A GE repairman visited the house promptly and ordered the part, and when it finally arrived our unit was repaired. We now enjoy the features very much and it runs almost silently.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 5, 2021
Hi, Thanks for your purchase! We appreciate the feedback and are so happy to hear you are enjoying your new refrigerator after getting the compressor issue resolved. We’re sure you’ll enjoy great performance from it for many years. Welcome to the GEA family! -Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good performer, odd storage spaces and shelving.
on March 29, 2021
Posted by: Joseph in Raleigh
from Raleigh, NC
This is a terrifically performing refrigerator. Most everything about is great except the storage shelves on the door that houses the ice maker are so small, they are virtually unusable. Some of the shelving is also oddly spaced. We have adapted.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful
on March 25, 2021
Posted by: Calverichi
from Gibsonia, PA
Product is beautiful but there is plastic film aroun the stainless steel that is hard to remove.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Emily@GEA, @GEA, March 29, 2021
Hello there!
Thanks for your review and for your recent purchase. We love to hear that this refrigerator is beautiful!
We're sorry that the plastic film is hard to remove. We see how this can be frustrating. We have sent your feedback to our product team for future reference.
Take care.
Emily@GEA
Thanks for your review and for your recent purchase. We love to hear that this refrigerator is beautiful!
We're sorry that the plastic film is hard to remove. We see how this can be frustrating. We have sent your feedback to our product team for future reference.
Take care.
Emily@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Appliance
on March 10, 2021
Posted by: Suzy000
from LI, NY
This fridge is beautiful to look at, and has become the “star” of my kitchen! It is sleek and modern-looking.
It is spacious and well-thought out as to placement of shelves and in-door ice maker!
The freezer makes plenty of ice, and the water is chilled when it dispenses!
I also love that the door-in-door keeps the items in this section as cold as in the main part of the refrigerator.
I love black stainless steel!
All-in-all, we are most happy with our purchase!
It is spacious and well-thought out as to placement of shelves and in-door ice maker!
The freezer makes plenty of ice, and the water is chilled when it dispenses!
I also love that the door-in-door keeps the items in this section as cold as in the main part of the refrigerator.
I love black stainless steel!
All-in-all, we are most happy with our purchase!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com