[This review was collected as part of a promotion.] I bought this 1 year ago and had problems 6 months or less after owning. I’ve had 6 parts put into this washer and had 3 service technicians that don’t know what they are doing and trying to repair. It is still not fixed since last repair . Whirlpool refuses to replace it. Service technicians couldn’t even figure out how to remove the cover and dented it. It has to be replaced. They stripped screws and had to replace parts.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 10, 2023
Thank you for sharing your insights with us, Faith. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 298863. We’re looking forward to hearing from you. Marie Q
This washer starts running by itself. It is in our camper and we returned a month later and the washer was running with the door open. I am surprised it did burn our camper up.
I would recommend this to a friend!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 4, 2023
Thank you for sharing your insights with us, KC51. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 294924. We’re looking forward to hearing from you. Marie Q
[This review was collected as part of a promotion.] This is a weird washer. There is only one water input on this machine. Never seen that before. The wash cycles are pretty long. The heavy duty cycles goes for 1 & half hrs. RIDICULOUS. It does wash the clothes pretty well but don't be in a rush as the washing cycles are long. The rise Cycle is pretty violent and loud. I would not recommend this machine..
New washer in new motorhome. Have had to replace the control board twice. Now out of warranty, what are you going to do whirlpool with all these defective washers? How about a recall? Or class action suit may be coming your way!
Response from whirlpool.comBy Whirlpool Team, Consumer Care, March 13, 2023
Thank you for sharing your insights with us, Med 57. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 276890. We’re looking forward to hearing from you. Marie Q