Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.8
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
27
4 Stars
23
3 Stars
13
2 Stars
10
1 Star
47
43%of customers recommend this product.
(
43 out of
100)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
Horrible washer
on April 26, 2026
Posted by: Ross77
from Little River
Have this in our RV. Same as others have stated. Washer turn on by itself and won't shut off. Door latch won't lock and unlock replaced door latch. Same issue. Sound like its running but won't complete cycle. Replaced motherboard and still same issue. Replacement door lock malfunctioning as well now. Very frustrated
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, April 27, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer turning on by itself/not shutting off. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 953799.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 953799.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Motorhome
on March 9, 2026
Posted by: FlyerMike
[This review was collected as part of a promotion.] We got this when we bought our new motorhome and haven’t used it yet
Written by a customer while visiting whirlpool.com
Customer Rating
1
DON’T BUY THIS WASHER! IT’S JUNK!!
on February 28, 2026
Posted by: Danny 188
from New Iberia, Louisiana
Have had nothing but Whirlpool Appliances! My dad was a repair technician.
This washer is JUNK!! I selected it for our RV (MISTAKE!). Used it maybe 10 times. Now it turns it self on, can’t open door, have to shut off breaker to get it to stop. Called Whirlpool- basically I was told no help on a repair solution. Tried running diagnostics program I was given- can’t even do that!
Avoid this washer like the plague!!
This washer is JUNK!! I selected it for our RV (MISTAKE!). Used it maybe 10 times. Now it turns it self on, can’t open door, have to shut off breaker to get it to stop. Called Whirlpool- basically I was told no help on a repair solution. Tried running diagnostics program I was given- can’t even do that!
Avoid this washer like the plague!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, March 2, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please feel free to reach out to us through any of the following options:
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928270.
We’re looking forward to hearing from you.
Marie Q
Facebook: https://www.facebook.com/whirlpoolusa/
Instagram: https://www.instagram.com/whirlpoolusa/
Live Chat: https://www.whirlpool.com/services/contact-us.html (Tuesday - Friday, 8 AM - 6 PM ET)
USA Customer Service: 1-800-253-1301 (Monday - Friday, 8 AM - 6 PM ET)
When reaching out on Social Media (Facebook or Instagram), please include your contact information and reference Case # 928270.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
DO NOT BUY
on January 7, 2026
Posted by: kim_w
from Tacoma, WA
I bought one of these in October 2022. It needed to be repaired in January 2025. It broke again (pump) in Oct. 2025 and was deemed unrepairable because the part is no longer available. Lasted 3 years! Unacceptable. DO NOT BUY. I would give zero stars if I could.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, January 9, 2026
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 897929
We’re looking forward to hearing from you.
Kari V.
We’re looking forward to hearing from you.
Kari V.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Great Washer
on November 17, 2025
Posted by: Elita
from Miami, Florida
[This review was collected as part of a promotion.] Excellent small machine but the capacity is very good - fast and no-noise -
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Bad components
on November 16, 2025
Posted by: Bad components
from Oklahoma
[This review was collected as part of a promotion.] This is in my 2022 motorhome, used very little, ran maybe 10-15 loads total and the control board is bad. Have to pay 500 + to fix.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, November 20, 2025
Thank you for your review. Please reach out to our Trade Care Team for assistance with Recreational Vehicle Appliances. 866-233-8547 M-F 8 am - 6 pm EST.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Don't buy
on September 15, 2025
Posted by: Tam2025
[This review was collected as part of a promotion.] The washer came in my new park model I purchased. First one would get suck on wash cycle and go no further. So I used it for a half load. Company replaced with a second one used it for 10 loads. Came back to camper after being gone for 3 weeks to find it run on drain cycle with the door even open. Can't wait to get my electric bill.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Thank you for sharing your insights with us. We value your time and would like to look into the concerns with your Washer. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding, please include your contact information, Washer model/serial number, and reference Case # 798667.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
1
Stopped Working!
on September 15, 2025
Posted by: Abc123
from Maine
The washer and dryer came new in a RV home. Have used 2 years in a seasonal home and has stopped working with error code rE5. I would not recommend this product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Branded Team, Consumer Care, September 16, 2025
Hello,
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798474.
We’re looking forward to hearing from you.
Marie Q
We value your time and would like to look into the concerns with your Washer. We actually have a handy Owner Center that can help troubleshoot your issue, taking you through a step-by-step solution. Visit https://producthelp.whirlpool.com/Laundry and select your Washer style to get started. If you need additional assistance, please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa/ or Instagram https://www.instagram.com/whirlpoolusa/. When responding, please include your contact information and reference Case # 798474.
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com