Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
5
Great washer!
on July 17, 2023
Posted by: lybellfla
from Florida
[This review was collected as part of a promotion.] We purchased this washer to replace our 11 year old whirlpool washer in our RV. It performs well the clothes are clean using minimal water, I do use the extra rinse cycle and it is much quieter than the old washer. The spin cycle really gets the excess water out resulting in dryer times that are faster. My washer is less than a month old but so far I am very pleased.
[This review was collected as part of a promotion.] Bought this as a replacement to our existing machine and so far we are very pleased with it after a month!
[This review was collected as part of a promotion.] This is my second one in a year and half. I am going to have to call for warranty work already.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 8, 2023
Thank you for sharing your insights with us, Deb33. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 317735. We’re looking forward to hearing from you. Marie Q
We bought this machine 4-years ago. The supplier, Bray and Scarf, would not give us a warranty unless we also purchased a matching dryer. They said this was Whirlpool policy. Regardless, after 4-year it just stopped working. The diagnostic performed by a whirlpool certified technician showed that the control board probably needs replacing. As this isn't made anymore all parts are hard to come by. Apparently the cost of finding, buying and replacing the board will be as much as a new machine. It seems that this is way it is these days. Any machine is good for 3 -5 years, then you throw it away and get another.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, May 2, 2023
Thank you for sharing your insights with us, Big Arthur. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 313684. We’re looking forward to hearing from you. Marie Q
(This review was collected as part of a promotion.) We moved in to a new build in February with whirlpool appliances, I registered all the appliances and was very excited to be the new owner, unfortunately the washer is noise and nothing special, it take long to start up and does not have a pleasant sound when it is done. This would not have been my pick of appliances.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 20, 2023
Hello! We would like to look into this for you. Kindly email us at canadasocial@whirlpool.com with your model, serial number, and phone number. Please include case #306744, in the subject line. Thank you! -Jasmyn
[This review was collected as part of a promotion.] Great appliances, I must use manual to operate but learning with each new load. I never knew laundry could be fun until now
[This review was collected as part of a promotion.] I bought this 2 months ago and it never did work at all
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 12, 2023
Thank you for sharing your insights with us, Ronald. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Twitter @WhirlpoolCare so we can look into this matter further for you. When responding please include your contact information and reference Case # 301797. We’re looking forward to hearing from you. Marie Q