Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.8
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
27
4 Stars
23
3 Stars
13
2 Stars
10
1 Star
47
43%of customers recommend this product.
(
43 out of
100)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
Malicious product
on June 8, 2024
Posted by: AhmedMuhammad
from New york
This washer is beyond terrible. I have a washer from the late 90s that still works and this one puked out in 2 years. Planned obsolescence at it’s peak. America used to be great. But with every other manufacturer in every other industry making more crappy products that are more expensive, it’s clear the technology is being used to exploit the American population rather support it. Washer gets stinky all the time too, by the way. Cycles wouldn’t start. Sometimes I’d often have to run multiple spin cycles to keep clothes from being soaking wet before popping them in the dryer . This is a malicious product.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Social Care, June 10, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 548352.
We’re looking forward to hearing from you.
Marcos o
We’re looking forward to hearing from you.
Marcos o
Written by a customer while visiting whirlpool.com
Customer Rating
1
Absolute junk!
on June 5, 2024
Posted by: Mikeysgal77
from Victoria BC Canada
This washer is the biggest piece of junk. The quality is horrible! We had it in our vacation condo and it hasn't been used much and already it needs a new computer. Reddit has pages of reviews and discussions with the same issue. I am surprised this washer hasn't been recalled because clearly it is defective. The positive reviews on here use it in an RV so I'm sure after a second camping season and a few uses they will have the same issue.
No, I would not recommend this to a friend.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, June 7, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram https://www.instagram.com/whirlpoolusa/ , so we can look into this matter further for you. When responding please include your contact information and reference Case # 547308.
We’re looking forward to hearing from you.
Marcos O
We’re looking forward to hearing from you.
Marcos O
Written by a customer while visiting whirlpool.com
Customer Rating
1
Turned on by itself
on April 27, 2024
Posted by: Mike 12
I like the convenience of this in my RV. Has used several times with no issues. Washer now has turned on by itself, no error codes displayed. Does not react to buttons pressed except on/off. Sounds like water pump is running. Have tried reset procedures via troubleshooting guide, no good result.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, April 29, 2024
Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 526658.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
4
RV Whirlpool Washer
on January 28, 2024
Posted by: LucindaL
[This review was collected as part of a promotion.] The whirlpool washer in our RV had to be replaced because the door wouldn’t open. The whirlpool washer that Fleetwood replaced it with is working well although it is sometimes hard to get the power button to work.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Easy to use
on January 22, 2024
Posted by: Ali C
[This review was collected as part of a promotion.] Love my washer it’s great not very noisy easy to use
Written by a customer while visiting whirlpool.com
Customer Rating
1
stay away do not purchase.
on January 15, 2024
Posted by: papajclay
I purchased this unit 4 days ago, did 2 loads of laundry with it. Now it only makes a humming sound and the door is locked?! 2loads of laundry? Stay away from this product . If whirlpool should read this please send me a phone number no instagram please.
Response from whirlpool.comBy Whirlpool Team, Consumer Care, January 19, 2024
Thank you for sharing your insights with us, papajclay. It's hard for us to hear that you had a negative experience as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Private Message on Facebook at https://www.facebook.com/whirlpoolusa or Direct Message on Instagram at https://www.instagram.com/whirlpoolusa/, so we can look into this matter further for you. When responding please include your contact information and reference Case # 467552.
We’re looking forward to hearing from you.
Marie Q
We’re looking forward to hearing from you.
Marie Q
Written by a customer while visiting whirlpool.com
Customer Rating
3
Leaking
on December 29, 2023
Posted by: John G
I have a problem with water leaking out of the dispenser tray running down the front of the machine.
Written by a customer while visiting whirlpool.com
Customer Rating
3
No complaint if just for a small size family use
on December 29, 2023
Posted by: Jen Jen
(This review was collected as part of a promotion.) the appliance is given by the builder so I have no choice. I would prefer to have a bigger size as the current one is to accommodate one member for a single household family only
No, I would not recommend this to a friend.
Response from whirlpool.comBy Social Care Canada, January 2, 2024
Hello, Jen Jen! Thank you for taking the time to review your Whirlpool appliance. We want to be a brand you can trust! Should you have any questions or concerns about your product, please feel free to send us an email at canadasocial@whirlpool.com. Kindly provide us with your model and serial number, your phone number, and your review ID (276829720). Thank you! -Kelly
Written by a customer while visiting whirlpool.com