Customer reviews from whirlpool.com
Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Average customer rating
2.8
(120 Reviews)
Rating breakdown 120 reviews
5 Stars
27
4 Stars
23
3 Stars
13
2 Stars
10
1 Star
47
43%of customers recommend this product.
(
43 out of
100)
Customer Reviews for Whirlpool - 1.9 Cu. Ft. High Efficiency Stackable Front-Load Washer with Detergent Dosing Aid - White
Customer Rating
1
While it worked it was great...
on October 24, 2019
Posted by: P&TK
from Orlando
[This review was collected as part of a promotion.] Bought this to replace a 2-year-old one that went bad. Did a load a day for 2 weeks and it quit working. Although under warranty, sitting here with no parts because they are on back-order. Not impressed, Whirlpool!
No, I would not recommend this to a friend.
Response from whirlpool.comBy ontivm, social care , December 12, 2019
Hey P&TK, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Horrible User Guide
on October 7, 2019
Posted by: Latoy
from Jacksonville, FL
Gender:Female
I live in an apartment complex and these are the "New" so called washers that they are using now. When i received my washer it worked okay for about 1 week and 1/2 and then just stopped working altogether. I can still turn on the washer but the only thing that happens is a time of 2:20 for a wash cycle and it won't fill up it won't run it won't even let me select different options. I called the apartment maint. and of course no help they are clueless. Called Whirlpool and they claim they have never heard of the issue i'm experiencing. I have unplugged it, cleaned the filter, held buttons, detached and reattached hoses and nothing happens. Worst washer ever!!!
No, I would not recommend this to a friend.
Response from whirlpool.comBy blankar, Digital Care, October 22, 2019
Hey Latoy, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
5
Excellent features
on October 1, 2019
Posted by: Zarnmn
from Jacksonville FL
Gender:Female
[This review was collected as part of a promotion.] I bought because we don't allow venting in condo we love this washer / dryer no humidity issues and washer is ultra modern couldn't be happier!!!!!
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst Washer ever...
on September 14, 2019
Posted by: RVer
from North carolina
Gender:Male
We purchased a very expensive RV and this model washer is what we went with. Picked up the RV at the factory, after 1 load of washing it quite working. Luckily we were still doing the orientation so they replaced the washer with a brand new one. Use it 3 times and now the second unit has stopped working. Pulling these out of a luxuary RV is very problematic and you take a risk of damaing the RV having to pull it out. We now have the repair man waiting on parts, bad computer board and door lock. All I can say, run from this model of washer. Our cheap RV type washer and dryer in our last unit never gave problems and worked flawlessly. Thought we were smart getting residential quality name brand and it has turned out to be nothing but problems. I personally think they have engineering issues since we are having problems with multiple washers of the same model.
No, I would not recommend this to a friend.
Response from whirlpool.comBy stewakn, Digital Care, October 8, 2019
Hello RVer! Thank you for your review. We are terribly sorry to hear about this concern. Please contact our Trade Partners at 1-866-233-8547 M-F 8 am to 8 pm est for further assistance with this concern.
Written by a customer while visiting whirlpool.com
Customer Rating
3
It washes fine once i get it started.
on July 12, 2019
Posted by: Splash 708
from Spicer
Gender:Female
[This review was collected as part of a promotion.] I finally got this one after waiting months for it. They had to return the 1st one because it was defective. This one I have to hold the start button down for several minutes several times before it finally starts.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
1
Worst washer ever
on June 12, 2019
Posted by: Gabitron
from San juan
Gender:Male
Bought this machine 4 hours ago . When it spin , this machine moves like crazy . Calling warranty tomorrow morning . Loose of money and time. Really upset
No, I would not recommend this to a friend.
Response from whirlpool.comBy mohrtj, Social Care, June 17, 2019
Hey Gabitron, we value your time and would like to look into the concerns with your Washer. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com
Customer Rating
2
Whirlpool has great products...not this model!
on May 26, 2019
Posted by: DragonL
from Elora, Ontario
(This review was collected as part of a promotion.) The first washer did three loads and quit. All computerized circuits not working. Got a new one which worked for five loads and the same thing happened. Had to pay a electrician to check power source which turned out to be good. No explanation as to why this keeps happening.
No, I would not recommend this to a friend.
Response from whirlpool.comBy DOBBSNC, CASOCIALCARE, June 7, 2019
Hello DragonL! We sincerely apologize to hear that this is happening with your washer. We understand this can be frustrating to have an issue happen early into the age of your appliance. We would like the chance to resolve your issues. Please send us an email to canadasocial@whirlpool.com. Please include your best contact number and the reference ID 220277965. Thank you -Cody
Written by a customer while visiting whirlpool.com
Customer Rating
1
Never again
on May 12, 2019
Posted by: Jrmrph
from Keokuk,IA
Gender:Male
Bought Whirlpool washer, dryer, dishwasher, and Refrigerator-freezer a little more than a year ago. That was stupid. Bought the extended warranties. Thinking that was smart. No problems so far with dishwasher or fridge (crossed fingers) but washer does marginal job of cleaning clothes (cannot use bleach) and dryer takes forever to dry clothes. Six months ago dryer stopped working and control components needed replacing. Took weeks to get parts and fixed. Last month washer stopped working and control components on it needed replacing. Again, weeks for parts and repair. All this for controls that are difficult to use. Thinking of saving laundromat expense and aggravation by pitching these in the ditch and replacing (not Whirlpool).
No, I would not recommend this to a friend.
Response from whirlpool.comBy wilsoae, social care, May 13, 2019
Hey Jrmrph, we're very sorry to hear about the problem with the Dryer not working properly and for the inconvenience of the repair. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Written by a customer while visiting whirlpool.com