Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Just what i wanted!
on May 23, 2026
Posted by: Bobby 7
[This review was collected as part of a promotion.] I really like my new refigerator, I wanted a side-by-side with no water and ice built on the outside of the door. To me they are messy and unsightly. I have tons os space in the refigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re really enjoying your new refrigerator and that the side-by-side design without an external water and ice dispenser is a better fit for your preferences. It’s great to know you’re also pleased with the spacious interior.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy customer
on May 20, 2026
Posted by: Ksa228
[This review was collected as part of a promotion.] I bought this fridge when my old French door style needed replacing because I was sick of losing food in the bucket style freezer. I was unsure how we would do with a side by side for space, but made the purchase. I love this fridge! The space is very accessible and well set up. The lighting is excellent, it's quiet and keeps everything at temp with good air circulation o. The deli drawer and butter holder are a huge plus and I am very very happy with the freezer. I can now find my frozen foods without unloading the whole freezer. The kids love the easy for shelves for frozen snacks which i will now continue to purchase since they are actually eating them because they can find them. I love the sliding bins for larger items. The ice machine initially took a while to get up to speed but the ice is fantastic. We actually like the placement of the water and the ability to fill larger containers. I am very pleased with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your great feedback! We’re so glad to hear you’re enjoying the layout, lighting, and overall convenience of your Frigidaire refrigerator. It’s wonderful that the design is helping keep everything organized and easy to find, especially in the freezer. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Convenient and operational
on May 20, 2026
Posted by: Scott AC
[This review was collected as part of a promotion.] This is a nice side-by-side. The refrigerator works perfectly and there’s enough room for beverages and daily supplies. I went through two other refrigerators before selecting this Frigidaire. The other companies just don’t hold up any longer. I have high hopes for this refrigerator and so far Frigidaire has been Johnny on the spot when I have questions. Highly recommended!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear your Frigidaire side-by-side refrigerator is meeting your needs with plenty of space and reliable performance. It’s also great to know our support team has been helpful when you’ve had questions. We truly appreciate your trust and recommendation!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 20, 2026
Posted by: da2026
[This review was collected as part of a promotion.] It is doing exactly what I wanted it to do.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 25, 2026
Hi there. Thank you for your feedback! We’re glad to hear your Frigidaire appliance is meeting your expectations and doing exactly what you needed. We appreciate you choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love This Fridge
on May 20, 2026
Posted by: Donna Di
[This review was collected as part of a promotion.] I particularly like the solid doors with NO ice/water dispenser. However, the doors slam shut. Hate this. Had a service rep come by and he told me there is nothing that can be done. I wish I had realized this before buying. Would have found another product with doors that close softly.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 21, 2026
Hi Donna Di, thank you for sharing your feedback. We’re glad to hear you like the solid-door design without the ice and water dispenser, but we’re sorry to hear about your concern with the doors slamming shut and that the service visit did not provide a resolution. We understand how frustrating that can be in day-to-day use.
We appreciate you taking the time to share your experience, and your comments will be shared with our team for review.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
We appreciate you taking the time to share your experience, and your comments will be shared with our team for review.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire 26 cu ft side by side refrigerator
on May 20, 2026
Posted by: barc
[This review was collected as part of a promotion.] I love the extra room, the ice maker, the water filter and the sleek looks. It is everything I could want in a reasonably priced refrigerator.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 21, 2026
Hello Barc, thank you for sharing your feedback! We’re glad to hear you’re enjoying the extra storage space, icemaker, water filter, and the sleek design of your refrigerator. It’s great to know it’s meeting your needs and delivering the features you were looking for at a reasonable price.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
SLEEK
on May 20, 2026
Posted by: bethmc
[This review was collected as part of a promotion.] Beautiful and sleek perfect for the remodeled kitchen.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 21, 2026
Hello Bethmc, thank you for your feedback! We’re glad to hear you’re enjoying the beautiful, sleek design and that it fits perfectly with your remodeled kitchen. It’s always great when appliances complement the overall space while delivering reliable performance.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
2
Freezer fan broke in 3 months
on May 20, 2026
Posted by: Bj1980
[This review was collected as part of a promotion.] This refrigerator started making noise in 3 months after purchase, then everything in the freezer went warm. My other refrigerator lasted 20 yrs without a problem.
Response from frigidaire.comBy Maico, Online Outreach Specialist, May 21, 2026
Hi there, Bj1980! hank you for reaching out.
I’m very sorry to hear about the experience you’ve had with your refrigerator. It’s understandably frustrating when a unit begins making unusual noise only a few months after purchase and then the freezer stops maintaining proper temperature. We also recognize your comparison to your previous refrigerator lasting 20 years without issues, and we can appreciate why this situation would be especially disappointing.
We can see that you are working with our Customer Care Team toward a resolution. A service technician was set for repair. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
I’m very sorry to hear about the experience you’ve had with your refrigerator. It’s understandably frustrating when a unit begins making unusual noise only a few months after purchase and then the freezer stops maintaining proper temperature. We also recognize your comparison to your previous refrigerator lasting 20 years without issues, and we can appreciate why this situation would be especially disappointing.
We can see that you are working with our Customer Care Team toward a resolution. A service technician was set for repair. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com