Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
So far so good!
on December 8, 2024
Posted by: momofone2014
[This review was collected as part of a promotion.] It is well organized and has plenty of space. The in-door water works great and comes out quickly. I think the ice maker is a big improvement on other brands we've had in the past.
Written by a customer while visiting frigidaire.com
Customer Rating
5
This is Cool!
on December 7, 2024
Posted by: Bo D
[This review was collected as part of a promotion.] My Whirlpool Gold that has served me well for 15 years finally gave up the ghost and so after looking around at different brands and models and never being able to settle on something that I liked, I found this modern marvel. It's the perfect Fridge design for all our needs. Very well laid out storage and shelving, simple control buttons along with a hidden water dispenser on inside of the door which is just brilliant (doesn't drip or leak) and I'm loving the internal ice tray. It's large and has the perfect size ice cubes that just drop off in the slide out tray. No mechanical ice levers and mess that can happen with the ones made in the door. So much room in this thing and it has a very sleek, modern appearance. I would highly recommend this Fridge. I've only had it for two weeks so I can't comment on anything other than layout, design, and function. I hope this thing lasts a long time though because it's a great idea!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great Design with Some Quality Control Issues
on December 6, 2024
Posted by: 123532233
[This review was collected as part of a promotion.] I really like the design of this fridge as you have the icemaker in the freezer where it belongs and you still get access to a water dispenser in the door. However, the doors do not align at the top despite one being fully adjusted all the way down and the other being fully adjusted all the way up. It also was not fun adjusting the adjustment bolt on the right side as the water line literally goes through the bolt itself so a socket wrench is out of the question.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 4, 2024
Posted by: PorterJ
[This review was collected as part of a promotion.] works great, love the features
Written by a customer while visiting frigidaire.com
Customer Rating
5
2024 Frigidaire Gallery 26 Cu. Ft. Stainless Steel Side-by-Side
on December 3, 2024
Posted by: Mount Pleasant
[This review was collected as part of a promotion.] We love our new Frigidaire Gallery Side-by-Side for its sleek, clean-line design, with integrated dispenser inside the door edge, and its huge storage volume over our last Side-by-Side. Even one of our family members has taken delivery of one. Great product!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 29, 2024
Posted by: LaurieAnnPingree
[This review was collected as part of a promotion.] Always having family over and needed a refrigerator that could hold more. This one worked great for Thanksgiving!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Bunch of annoyances, but so far keeps cold.
on November 27, 2024
Posted by: EM368
[This review was collected as part of a promotion.] The control panel is astoundingly easy to activate and modify unintentionally. I had grabbed something out of the fridge before going to bed, opened it in the morning and the freezer was set to the warmest setting somehow. Fridge setting has also changed unknowingly multiple times. Way too easy to activate. Also hard to read the markings unless in full-on direct light, which you won't get from the fridge and may get from other lights if they're in the right spot.
I wish the freezer shelves were actually adjustable position-wise, and I feel the ice bucket is waaayyy too big. It takes up so much space and takes a surprisingly long time to make ice.
The water dispenser is interesting in that it's a halfway decent compromise between having the dispenser through the door front, or inside the fridge area itself, but it dribbles water so much that I'm worried something's going to get shorted out. And it's not cold water, just filtered. Thought it was hilarious that the instructions said "to enjoy cold water from this fridge, add ice to you cup and fill with water from the dispenser." Good lord. Would've been intriguing if they had put the dispenser on the outside edge of the fridge or freezer door, so you don't have to open the fridge anyway just to get room temp (albeit filtered) water, but this is a good enough compromise.
I like that the access panel at the back of the fridge is metal instead of that awful cardboard stuff that falls apart upon installation/removal.
It -does- run seemingly constantly, which if that means it's operating normally, that's fine. But where do I find that reassurance? Not in the manual, beyond some vague statement about "due to the high performance top of the line compressor, your unit MAY in SOME CASES run for an extended period of time, but that's only because it's so fine-tuned and precise trying to keep the fridge at the exact right temp." That's all well and good, but please tell me exactly what it's doing to try to attempt this, because the fridge operation gives the distinct impression that it's trying its hardest to maintain the temp in the fridge. Vauge assurances = bad ; operational details and specific design intents = good.
There has to be a better way to protect the outside of appliances nowadays. I can guarantee that I have NO LESS than a square foot of scrap, teeny tiny pieces of plastic wrap all under the trim of my fridge in various places. Makes the fridge look cheap.
Overall, fridge runs, it's relatively quiet, keeps my food cold/frozen, dispenses filtered water with an automatic ice maker. We'll see about its overall longevity and parts availability.
Response from frigidaire.comBy Yhano, Online Outreach Specialist, November 29, 2024
Thank you for your detailed feedback! We understand the issues you've encountered, such as the overly sensitive control panel, the large ice bucket, and the water dispenser's design. We agree that more operational details in the manual would be helpful, especially regarding the compressor's extended run time. For the unintentional setting changes, you may want to check if there’s a control lock feature available on your model. Your comments on the plastic wrap and overall appearance are valuable for future design improvements. We're glad the fridge is working well otherwise, and we hope its longevity and parts availability meet your expectations. If you need further assistance, connect with us via Live Chat or at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Se fue el abuelo y llego el nieto
on November 27, 2024
Posted by: Chaqui
[This review was collected as part of a promotion.] Mi antiguo refrigerador marca Frigidaire duro conmigo 16 años sin darme ningun problema y ninguna reparacion hasta que por sus años y uso empezó con problemitas y ya necesitaba dejar su servicio y darle espacio a la nueva generación, por eso tome la decision de comprarme uno nuevo de la misma marca.
Written by a customer while visiting frigidaire.com