Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(446 Reviews)
Rating breakdown 446 reviews
5 Stars
327
4 Stars
95
3 Stars
14
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Happy customer
on May 20, 2026
Posted by: Ksa228
[This review was collected as part of a promotion.] I bought this fridge when my old French door style needed replacing because I was sick of losing food in the bucket style freezer. I was unsure how we would do with a side by side for space, but made the purchase. I love this fridge! The space is very accessible and well set up. The lighting is excellent, it's quiet and keeps everything at temp with good air circulation o. The deli drawer and butter holder are a huge plus and I am very very happy with the freezer. I can now find my frozen foods without unloading the whole freezer. The kids love the easy for shelves for frozen snacks which i will now continue to purchase since they are actually eating them because they can find them. I love the sliding bins for larger items. The ice machine initially took a while to get up to speed but the ice is fantastic. We actually like the placement of the water and the ability to fill larger containers. I am very pleased with this purchase.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 22, 2026
Hi there. Thank you for your great feedback! We’re so glad to hear you’re enjoying the layout, lighting, and overall convenience of your Frigidaire refrigerator. It’s wonderful that the design is helping keep everything organized and easy to find, especially in the freezer. We appreciate you choosing Frigidaire and hope you continue to enjoy your appliance!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what i wanted!
on May 23, 2026
Posted by: Bobby 7
[This review was collected as part of a promotion.] I really like my new refigerator, I wanted a side-by-side with no water and ice built on the outside of the door. To me they are messy and unsightly. I have tons os space in the refigerator.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re glad to hear you’re really enjoying your new refrigerator and that the side-by-side design without an external water and ice dispenser is a better fit for your preferences. It’s great to know you’re also pleased with the spacious interior.
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
We appreciate you taking the time to share your experience.
If you ever need assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8:30pm ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side
on May 25, 2026
Posted by: Tmcarbone
[This review was collected as part of a promotion.] I’m so happy with my purchase. It’s great to have a side by side again. My French door fridge with the drawers never worked for me. Now I can arrange groceries so I can see what I have. The ice maker makes plenty of ice and when it’s full I can turn it off for a day or so to keep the ice from becoming stuck together
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for sharing your experience and for choosing our side-by-side refrigerator. We’re truly glad to hear it’s been a better fit for your needs and that the layout is helping you stay more organized with your groceries.
It’s also great to know the ice maker is performing well and giving you the flexibility you want. Feedback like yours is very valuable to our team and helps us continue improving both design and functionality.
We appreciate your support and wish you many years of reliable use from your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your experience and for choosing our side-by-side refrigerator. We’re truly glad to hear it’s been a better fit for your needs and that the layout is helping you stay more organized with your groceries.
It’s also great to know the ice maker is performing well and giving you the flexibility you want. Feedback like yours is very valuable to our team and helps us continue improving both design and functionality.
We appreciate your support and wish you many years of reliable use from your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Inside Lighting is Great!
on May 31, 2026
Posted by: Maeflower
[This review was collected as part of a promotion.] I had a 20 year old side-by-side that finally went to the appliance graveyard. I loved my side-by-side, so I knew I wanted another one. I also looked for one that did not have the water dispenser on the outside. I do not drink my water. I found this Frigidaire that was exactly what I needed. I did a lot of research and this one came out on top. I got the stainless steel and it has finger-proof stainless, which is great. The important item was the lighting inside. I am older and lighting is important to me. This does not disappoint! The inside lighting is wonderful! I also wanted the "deli drawer", which I had on my old one. I've had this for about 2 weeks now and I love it! I am so happy with this purchase so far!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your wonderful experience! We're honored that after 20 years with your previous refrigerator, you chose Frigidaire again. It's great to hear that the features that mattered most to you—bright interior lighting, the deli drawer, and fingerprint-resistant stainless steel— are meeting your expectations. We know how important good visibility and convenient storage can be, and we're delighted that your new refrigerator is delivering on both. We appreciate the time you took to research your options and are thrilled that your Frigidaire came out on top. Thank you for choosing us, and we hope you continue to enjoy your new refrigerator for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on June 2, 2026
Posted by: AzTex18
[This review was collected as part of a promotion.] Works great. The water dispenser is on inside of door. Good for if you have kids, they cant run the water for fun.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hello, AzTex18. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 9, 2026
Posted by: Macut
[This review was collected as part of a promotion.] Overall a good unit. Could use a control lock on the side panel controls and a faster ice maker
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 10, 2026
Hello Macut!
Thank you for taking the time to share your feedback about your Frigidaire 26 Cu. Ft. Standard-Depth Side-by-Side Refrigerator. We are pleased to hear that you are overall satisfied with your refrigerator. We also appreciate your suggestions regarding a control lock for the side panel controls and a faster ice maker. Feedback like yours is invaluable, as it helps us better understand our customers' needs and identify opportunities for future product improvements. At Frigidaire, we are committed to continuously enhancing our appliances, and we will be sure to share your comments with the appropriate teams for consideration. Thank you for choosing Frigidaire and for providing your honest feedback. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 26 Cu. Ft. Standard-Depth Side-by-Side Refrigerator. We are pleased to hear that you are overall satisfied with your refrigerator. We also appreciate your suggestions regarding a control lock for the side panel controls and a faster ice maker. Feedback like yours is invaluable, as it helps us better understand our customers' needs and identify opportunities for future product improvements. At Frigidaire, we are committed to continuously enhancing our appliances, and we will be sure to share your comments with the appropriate teams for consideration. Thank you for choosing Frigidaire and for providing your honest feedback. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com