Customer reviews from frigidaire.com
Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(425 Reviews)
Rating breakdown 425 reviews
5 Stars
310
4 Stars
93
3 Stars
14
2 Stars
2
1 Star
6
Customer Reviews for Frigidaire - Gallery 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Highly recommended
on April 9, 2026
Posted by: Fridgeworksgreat
[This review was collected as part of a promotion.] We love this fridge! The doors are easily opened, and don’t close hard. The ice maker works well, making perfect sized cubes. The water dispenser is conveniently located on the inside of the door; which is very helpful as we have littles and they don’t have access to play with it! It has multiple setting for temperature. Plenty of shelving room as well as a good amount of door storage also!
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 13, 2026
Hi valued consumer, thank you for your wonderful feedback!
We’re thrilled to hear that you and your family are loving your new Frigidaire refrigerator. It’s great to know the door design is working well for your home, and that the ice maker is producing just the right cube size for your needs. We’re especially glad the interior water dispenser is providing added convenience and peace of mind for your little ones.
We also appreciate you highlighting the flexible temperature settings and the generous shelving and door storage—those features are designed to help make everyday use as practical and comfortable as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re thrilled to hear that you and your family are loving your new Frigidaire refrigerator. It’s great to know the door design is working well for your home, and that the ice maker is producing just the right cube size for your needs. We’re especially glad the interior water dispenser is providing added convenience and peace of mind for your little ones.
We also appreciate you highlighting the flexible temperature settings and the generous shelving and door storage—those features are designed to help make everyday use as practical and comfortable as possible.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very good so far
on April 11, 2026
Posted by: Kiki0201
[This review was collected as part of a promotion.] It has much space and i love the extra lighting. The only downside for me is the temp change buttons are in a place that I'm constantly touching by accident so i changed the temp by mistake, though I'm learning not to touch that side so much
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 14, 2026
Good day, Kiki0201! Thank you for your feedback! We’re glad to hear you’re enjoying the spacious design and extra lighting. It’s great to know those features are making a difference in your kitchen.
We also appreciate you sharing your experience with the temperature control placement. We’re sorry to hear it’s been easy to adjust accidentally. Your feedback is very helpful, and we’ll be sure to pass it along to our product team for review as we continue improving usability and design. In the meantime, it sounds like you’re getting more comfortable with the layout, which is great to hear.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
We also appreciate you sharing your experience with the temperature control placement. We’re sorry to hear it’s been easy to adjust accidentally. Your feedback is very helpful, and we’ll be sure to pass it along to our product team for review as we continue improving usability and design. In the meantime, it sounds like you’re getting more comfortable with the layout, which is great to hear.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on April 16, 2026
Posted by: Staceybug04
[This review was collected as part of a promotion.] Overall it's a nice fridge. So far I haven't had any issues with this one cooling- like was discovered with the first one I bought before it left the store- and I'm praying it stays that way! A little smaller inside than I had expected (especially the freezer door bins) but it's been able to hold most of my stuff without any issues. I will say the shelves and drawers are pretty cheaply made and the shelving glass isn't cut quite to the right size so it wobbles a little bit, but that hasn't impacted my ability to use it. I'm pleased with it!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, April 17, 2026
Hi there. Thank you for your detailed feedback!
We’re glad to hear your refrigerator has been cooling reliably and is meeting your storage needs overall. We also appreciate you sharing your observations about the interior space and build quality of the shelves and drawers. Feedback like this is very helpful and will be shared with our product team for review and improvement.
We’re pleased to know you’re generally satisfied with your purchase, and we hope it continues to serve you well. If you ever need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
We’re glad to hear your refrigerator has been cooling reliably and is meeting your storage needs overall. We also appreciate you sharing your observations about the interior space and build quality of the shelves and drawers. Feedback like this is very helpful and will be shared with our product team for review and improvement.
We’re pleased to know you’re generally satisfied with your purchase, and we hope it continues to serve you well. If you ever need assistance, we’re here to help.
Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side fridge
on April 18, 2026
Posted by: Jnlindley
[This review was collected as part of a promotion.] Our side by side fridge is beautiful! I love the ice maker and size of the ice cubes. It’s very quiet and is working wonderfully.
Response from frigidaire.comBy Reed, Online Outreach Specialist, April 21, 2026
Hi Jnlindley, thank you for sharing your experience! We’re so glad to hear you’re loving your side-by-side refrigerator, especially the ice maker and cube size, along with its quiet performance. It’s great to know it’s working wonderfully for you. We truly appreciate you choosing Frigidaire.
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
If you ever need assistance, please feel free to reach out via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 AM to 8 PM ET. We’re always here to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
GRSN2620AFO
on April 19, 2026
Posted by: Stevexx24
[This review was collected as part of a promotion.] So far so good. Just installed per instructions. Ice maker works fine so far but cubes are rather small.
Response from frigidaire.comBy Chris, Online Outreach Specialist, April 20, 2026
We’re glad to hear your installation went smoothly and that the ice maker is working as expected. We also appreciate your note about the ice cube size—feedback like this is very helpful and will be shared with our product team as we continue to improve.
We’re happy your appliance is off to a good start and appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We’re happy your appliance is off to a good start and appreciate you taking the time to share your experience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
So far so good
on April 19, 2026
Posted by: Rishiyur
[This review was collected as part of a promotion.] Then real test is down the road. Will this refrigerator last as long and not need frequent service like the fridges built 50 years ago.
Response from frigidaire.comBy Angel, Online Outreach Specialists, April 21, 2026
Hi, Rishiyur! Thank you for sharing your thoughts and for choosing a Frigidaire side-by-side refrigerator. We understand your concern—longevity and reliability are very important when investing in a major appliance. While today’s refrigerators incorporate modern technology and energy-efficient features that differ from models built decades ago, they are designed and tested to meet high standards of performance and durability.
Regular maintenance and proper use can also help extend the life of your refrigerator and keep it running efficiently over time. We truly appreciate your feedback, as it helps us continue improving our products and customer experience.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST—we’re here and ready to help whenever you need us. -Angel
Regular maintenance and proper use can also help extend the life of your refrigerator and keep it running efficiently over time. We truly appreciate your feedback, as it helps us continue improving our products and customer experience.
If you need further assistance, please feel free to contact us via live chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am–8 pm EST—we’re here and ready to help whenever you need us. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Slim and Trim
on April 22, 2026
Posted by: 1 Scotty C
[This review was collected as part of a promotion.] This is a really nice side-by-side. The design is sleek and neat and does exactly what it’s supposed to do. The factory settings are perfect so I really don’t need to do anything. But if I do, they have made everything simple. I’m glad I made this decision and I highly recommend it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, April 22, 2026
Thank you so much for the wonderful review! We’re thrilled to hear you’re enjoying the sleek design and that the refrigerator is performing exactly as expected right out of the box. It’s great to know the settings are working well for you and that any adjustments are easy if needed. We truly appreciate your recommendation and are glad you’re happy with your decision! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
1
Regret purchasing
on April 22, 2026
Posted by: Hayhand
Runs almost constantly. Makes loud noises a lot. Not like other brands of new refrigerators. Have contacted to have a service person come evaluate. Regretting purchasing.
Response from frigidaire.comBy Maico, Online Outreach Specialist, April 23, 2026
Good day, Hayhand! Thank you for taking the time to share your experience, and I’m very sorry to hear about the concerns you’re having with your refrigerator. I understand how frustrating it can be to hear loud or frequent operating noises and feel like the unit is running more than expected, especially when you were anticipating a quieter performance similar to other newer models. I also understand your disappointment and regret, and I’m sorry this has been your experience so far.
We appreciate you reaching out and taking the appropriate steps to have the unit evaluated. Upon checking your account, I can confirm that our team is currently working on your case, and a service technician has already been scheduled. Kindly wait for the technician’s call for your service update, as they will be best positioned to inspect the unit and determine the cause of the issue.
We appreciate your patience while this is being addressed and apologize for the inconvenience this has caused. Your feedback has been noted and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
We appreciate you reaching out and taking the appropriate steps to have the unit evaluated. Upon checking your account, I can confirm that our team is currently working on your case, and a service technician has already been scheduled. Kindly wait for the technician’s call for your service update, as they will be best positioned to inspect the unit and determine the cause of the issue.
We appreciate your patience while this is being addressed and apologize for the inconvenience this has caused. Your feedback has been noted and will be shared with the appropriate teams for review.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day!
— Maico
Written by a customer while visiting frigidaire.com