Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great side by side refrigerator
on June 23, 2026
Posted by: TerryBoice
[This review was collected as part of a promotion.] After having a french door refrigerator for 10 years by another company then Frigidaire we decided to go back to a side-by-side. Well there probably is slightly less refrigerator space we love the design. I love the freezer space that I can see everything and it's organized instead of a giant bin in a pull-out drawer. The ice maker on this fridge is amazing it makes tiny little what they call diamond shape ice cubes that fit easily in any drink container. All the controls are on the door of the refrigerator which is the only downside sometimes you hit them while opening and closing the door. My husband did this early on and water squirted all over the floor. Something you can easily get used to.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 24, 2026
Thank you for taking the time to share your detailed feedback. We are delighted to hear that your return to a side-by-side refrigerator has been a positive experience and that you are enjoying the design and functionality of your new Frigidaire refrigerator.
It’s wonderful to know that the organized freezer layout provides better visibility and access to your frozen items compared to your previous refrigerator. We’re also pleased to hear that you are enjoying the ice maker and the convenience of the diamond-shaped ice cubes. We appreciate your comments regarding the door-mounted controls and understand how accidental activation can happen while getting accustomed to a new appliance. Feedback like yours is valuable and helps us better understand the customer experience.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your household’s needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s wonderful to know that the organized freezer layout provides better visibility and access to your frozen items compared to your previous refrigerator. We’re also pleased to hear that you are enjoying the ice maker and the convenience of the diamond-shaped ice cubes. We appreciate your comments regarding the door-mounted controls and understand how accidental activation can happen while getting accustomed to a new appliance. Feedback like yours is valuable and helps us better understand the customer experience.
Thank you for choosing Frigidaire. We truly appreciate your support and are glad your refrigerator is meeting your household’s needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 21, 2026
Posted by: Mom6Grandma9
[This review was collected as part of a promotion.] I love the space in this refrigerator! I know there is ample storing space for leftovers after family festivities! Thank you for the great design.
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 22, 2026
Thank you for sharing your feedback! We’re delighted to hear that you love the spacious design of your refrigerator and the ample storage it provides.
It’s wonderful to know that you’re already looking forward to having plenty of room for leftovers after family gatherings and special occasions. Thoughtful storage and organization are important parts of our design process, and we’re glad the refrigerator is meeting your needs.
Thank you for choosing Frigidaire. We appreciate your kind words and hope you continue to enjoy your new refrigerator for many years to come. - Maria
It’s wonderful to know that you’re already looking forward to having plenty of room for leftovers after family gatherings and special occasions. Thoughtful storage and organization are important parts of our design process, and we’re glad the refrigerator is meeting your needs.
Thank you for choosing Frigidaire. We appreciate your kind words and hope you continue to enjoy your new refrigerator for many years to come. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire buyer
on June 13, 2026
Posted by: SN73
[This review was collected as part of a promotion.] Bought our 1st Frigidaire after 22yrs with GE fridge, and we had never considered changing brands, but we are so glad we did. The Gallery has sooo much space, and it's modern design is fabulous!!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your experience! We're honored that you chose Frigidaire after 22 years with your previous refrigerator. It's wonderful to hear that you're so pleased with the spacious interior and modern design of your Frigidaire Gallery refrigerator. We appreciate your trust in our brand and are delighted that your decision to make the switch has been such a positive one. Enjoy all the space and features your new refrigerator has to offer!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the hidden water dispenser
on June 13, 2026
Posted by: MrJoeE
[This review was collected as part of a promotion.] Great fridge, water and ice done wright without the big ugly door dispenser. Fridge and freezer are working great, plenty of space for the food storage
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 16, 2026
Hi MrJoeE,
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator and appreciate the design of the water and ice dispenser. It’s great to know the refrigerator and freezer are performing well and providing plenty of space for your food storage needs.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Thank you for sharing your feedback. We’re glad to hear you’re enjoying your refrigerator and appreciate the design of the water and ice dispenser. It’s great to know the refrigerator and freezer are performing well and providing plenty of space for your food storage needs.
For any future assistance, please contact our support team via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday–Friday, 8:30am–8:30pm ET.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 9, 2026
Posted by: Macut
[This review was collected as part of a promotion.] Overall a good unit. Could use a control lock on the side panel controls and a faster ice maker
Response from frigidaire.comBy Sam, Online Outreach Specialist, June 10, 2026
Hello Macut!
Thank you for taking the time to share your feedback about your Frigidaire 26 Cu. Ft. Standard-Depth Side-by-Side Refrigerator. We are pleased to hear that you are overall satisfied with your refrigerator. We also appreciate your suggestions regarding a control lock for the side panel controls and a faster ice maker. Feedback like yours is invaluable, as it helps us better understand our customers' needs and identify opportunities for future product improvements. At Frigidaire, we are committed to continuously enhancing our appliances, and we will be sure to share your comments with the appropriate teams for consideration. Thank you for choosing Frigidaire and for providing your honest feedback. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 26 Cu. Ft. Standard-Depth Side-by-Side Refrigerator. We are pleased to hear that you are overall satisfied with your refrigerator. We also appreciate your suggestions regarding a control lock for the side panel controls and a faster ice maker. Feedback like yours is invaluable, as it helps us better understand our customers' needs and identify opportunities for future product improvements. At Frigidaire, we are committed to continuously enhancing our appliances, and we will be sure to share your comments with the appropriate teams for consideration. Thank you for choosing Frigidaire and for providing your honest feedback. We appreciate your support and hope you continue to enjoy your refrigerator for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Refrigerator
on June 2, 2026
Posted by: AzTex18
[This review was collected as part of a promotion.] Works great. The water dispenser is on inside of door. Good for if you have kids, they cant run the water for fun.
Response from frigidaire.comBy John, Online Outreach Specialist, June 2, 2026
Hello, AzTex18. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Inside Lighting is Great!
on May 31, 2026
Posted by: Maeflower
[This review was collected as part of a promotion.] I had a 20 year old side-by-side that finally went to the appliance graveyard. I loved my side-by-side, so I knew I wanted another one. I also looked for one that did not have the water dispenser on the outside. I do not drink my water. I found this Frigidaire that was exactly what I needed. I did a lot of research and this one came out on top. I got the stainless steel and it has finger-proof stainless, which is great. The important item was the lighting inside. I am older and lighting is important to me. This does not disappoint! The inside lighting is wonderful! I also wanted the "deli drawer", which I had on my old one. I've had this for about 2 weeks now and I love it! I am so happy with this purchase so far!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 3, 2026
Hi there. Thank you for sharing your wonderful experience! We're honored that after 20 years with your previous refrigerator, you chose Frigidaire again. It's great to hear that the features that mattered most to you—bright interior lighting, the deli drawer, and fingerprint-resistant stainless steel— are meeting your expectations. We know how important good visibility and convenient storage can be, and we're delighted that your new refrigerator is delivering on both. We appreciate the time you took to research your options and are thrilled that your Frigidaire came out on top. Thank you for choosing us, and we hope you continue to enjoy your new refrigerator for many years to come!
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Side by side
on May 25, 2026
Posted by: Tmcarbone
[This review was collected as part of a promotion.] I’m so happy with my purchase. It’s great to have a side by side again. My French door fridge with the drawers never worked for me. Now I can arrange groceries so I can see what I have. The ice maker makes plenty of ice and when it’s full I can turn it off for a day or so to keep the ice from becoming stuck together
Response from frigidaire.comBy Christian, Online Outreach Specialist, May 25, 2026
Dear our valued customer,
Thank you for sharing your experience and for choosing our side-by-side refrigerator. We’re truly glad to hear it’s been a better fit for your needs and that the layout is helping you stay more organized with your groceries.
It’s also great to know the ice maker is performing well and giving you the flexibility you want. Feedback like yours is very valuable to our team and helps us continue improving both design and functionality.
We appreciate your support and wish you many years of reliable use from your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Thank you for sharing your experience and for choosing our side-by-side refrigerator. We’re truly glad to hear it’s been a better fit for your needs and that the layout is helping you stay more organized with your groceries.
It’s also great to know the ice maker is performing well and giving you the flexibility you want. Feedback like yours is very valuable to our team and helps us continue improving both design and functionality.
We appreciate your support and wish you many years of reliable use from your refrigerator. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com