Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great
on June 25, 2025
Posted by: Shadow9368
[This review was collected as part of a promotion.] Love the new refrigerator works perfect And makes lots of ice!
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 27, 2025
That’s fantastic, Shadow9368! So glad to hear your new refrigerator is working perfectly and keeping the ice flowing. Enjoy!
Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
[This review was collected as part of a promotion.] Great refrigerator. I was a little concerned about the water being on the side of the door but it works great. Lots of room and drawer space
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 23, 2025
Thank you for sharing your experience! We're glad to hear that you're happy with your refrigerator’s performance and spacious design. We understand your concern about the water on the side of the door, and if you have any questions or need further assistance, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We're here to help! - Maria
[This review was collected as part of a promotion.] Decent fridge and freezer water dispenser in door is kinda strange i accidentally hit it occasionally while reaching to close door. Temp gauge is accurate, so far ice maker is working. Dont like the way base cover is attached. Make leveling a process. Lighting is great and easy to clean all around, Fairly quiet too
Response from frigidaire.comBy Jessica, Online Outreach Specialist, June 17, 2025
Thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re happy with the accurate temperature gauge, working ice maker, great lighting, and the easy-to-clean design. We’re also pleased to know that the fridge is fairly quiet and meeting your overall needs.
We understand your concerns with the water dispenser placement and the base cover attachment making leveling a bit tricky. Your feedback is valuable, and we’ll take it into consideration for future improvements. If you ever need assistance with the dispenser or leveling, If you will need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist.
[This review was collected as part of a promotion.] The Frigidaire GRSN2620AF is a reliable side-by-side refrigerator that truly delivers on essential functionality. Its design makes accessing both fresh and frozen items straightforward, a real plus for daily convenience. You'll find it offers good capacity throughout, making it a solid choice for families or those needing ample storage. The through-the-door ice and water dispenser is a highly appreciated feature, adding that extra bit of ease to your routine. While side-by-sides typically have narrower compartments that can be a slight hurdle for very wide items, this model is a dependable and functional workhorse, offering excellent value for anyone seeking a straightforward, spacious, and convenient refrigeration solution.
[This review was collected as part of a promotion.] I am pleased with the exterior finish. It doesn't show every fingerprint. There is lots of space in both the refrigerator and the freezer. I like the smaller ice cubes. I was thankful to find that I could turn off the water in the door feature since I am concerned that my grandchild will be able to reach it and end up with water all over. The drawers in the refrigerator allow you to adjust the moisture level for what you have in them which will hopefully help my fruits and veggies last longer. So far so good.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, May 21, 2025
Thank you for your detailed feedback! We're thrilled to hear you're enjoying your GRSN2620AF — from the smudge-resistant finish to the spacious interior and thoughtful features like the adjustable humidity drawers and smaller ice cubes. We're especially glad the ability to turn off the water dispenser gives you peace of mind with your grandchild around. It sounds like the fridge is fitting into your home perfectly! If you ever need anything, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
[This review was collected as part of a promotion.] Appliance works well, except for water dispenser in door. Water is getting to the ice maker, so filter is not clogged. Nor is it because of a frozen water line in the door. Also the reset button does nothing other than to make a light on the door panel blink and emit a chirp.
Response from frigidaire.comBy Maria, Online Outreach Specialist, May 14, 2025
Thank you for reaching out and providing detailed information about the issue with your water dispenser. We recommend contacting our dedicated support team for further assistance. You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday from 8:30 am to 8:00 pm EST. Our technicians can help troubleshoot the next steps or arrange for service if needed. - Maria