Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
4
Great fridge, temperature buttons are easy to hit accidentally
on October 19, 2025
Posted by: Adam587
[This review was collected as part of a promotion.] The fridge works great. Since the water dispenser is in the door, the doors are thicker than other models. That makes the fridge deeper than some other models. Something to keep in mind when sizing this one for your kitchen. Also the temperature controls are on the same door side as the water dispenser. I've already accidentally changed the temperature of the freezer while trying to get water multiple times.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Beautiful side by side
on October 19, 2025
Posted by: Jeremy N
[This review was collected as part of a promotion.] This is our 3rd fridge in about 2 weeks. It’s the only one that the temperatures stay close to balanced in the refrigerator compartment. The refrigerator shelves are 100% adjustable to your needs. Not too crazy about the shallow door shelves. The freezer compartment is smaller than other fridges.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new Refrigerator
on October 18, 2025
Posted by: Renl
[This review was collected as part of a promotion.] Love my new refrigerator, lots of space, so easy to find everything. The water in the door tastes so good, it's got better lighting, more drawers, easier to open, and more convenient than my old one, plus it's really nice looking, and was a great price. Very happy!
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Fridge
on October 17, 2025
Posted by: Pooh62
[This review was collected as part of a promotion.] Meets all expectations
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 16, 2025
Posted by: ksartain380
[This review was collected as part of a promotion.] This is a fantastic refrigerator. The internal lighting is amazing! The only reason I did not give it a full 5 stars is because the ice maker is slow.
Response from frigidaire.comBy John, Online Outreach Specialist, October 16, 2025
Hello, Ksartain380. Thank you for your positive review. We are delighted to hear that you find the refrigerator to be fantastic and that you appreciate the internal lighting. We also value your candid feedback regarding the ice maker’s speed. Please be assured that we take such comments seriously as they help us to continually enhance our products. Should you require any assistance or have further questions, please do not hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Very sleek, side by side Frigidaire....
on October 14, 2025
Posted by: DiannaTaylor
[This review was collected as part of a promotion.] I love the size, and space inside. 4 containers for veggies and fruit. The water dispenser inside the door is a little different, but it works great
Response from frigidaire.comBy Jessica, Online Outreach Specialist, October 16, 2025
Thank you for your great review! We’re so glad to hear that you love the size and spaciousness of your 26 Cu. Ft. Side-by-Side Refrigerator, especially the four containers for veggies and fruit—they’re perfect for keeping everything organized! We’re also happy to hear that the water dispenser inside the door is working great for you, even if it’s a bit different from what you’re used to.
If you have any questions or need any tips for maximizing your fridge, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
If you have any questions or need any tips for maximizing your fridge, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome, large refrigerator
on October 13, 2025
Posted by: TomP595
[This review was collected as part of a promotion.] Very clean looking. We were concerned about not having ice and water through the door, but we like this setup better. Solid appliance all around!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broken Fridge Delivered to Us!! Please correct with another. Cannot trust this will ever work.
on October 12, 2025
Posted by: PSKnight
Everything freezes…everything on both sides. Three days in and can not get the temp set. Even my eggs froze. Have the temp set to warmest and recommended but it didn’t matter. Nothing blocking air flow. I need a new refrigerator delivered without any hassle to me please. This is very disappointing.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 14, 2025
Hi there. We’re truly sorry to hear that your new refrigerator is freezing everything — that’s definitely not the experience we want for you. We understand how frustrating it is to have this happen right after delivery, especially when the temperature settings don’t seem to respond.
Please contact our Frigidaire Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or through Live Chat at www.frigidaire.com
so we can assist you directly. Have your model and serial numbers ready — our team can review your situation and arrange the next appropriate step, whether that’s a technician visit or a replacement process through your retailer or warranty.
We completely understand your disappointment and want to make sure this gets resolved quickly for you.
Best Regards,
Ruth
Please contact our Frigidaire Customer Care Team at 1-800-374-4432 (Monday–Friday, 8:30 AM–8 PM EST) or through Live Chat at www.frigidaire.com
so we can assist you directly. Have your model and serial numbers ready — our team can review your situation and arrange the next appropriate step, whether that’s a technician visit or a replacement process through your retailer or warranty.
We completely understand your disappointment and want to make sure this gets resolved quickly for you.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com