Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
on December 21, 2025
Posted by: Tinaforshe
[This review was collected as part of a promotion.] The refrigerator is very roomy! Things go in it nicely I can see the stuff easier than my old one.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 18, 2025
Posted by: Emars
[This review was collected as part of a promotion.] I've only had the refrigerator for 1 week not long enough for an review
Response from frigidaire.comBy Maria, Online Outreach Specialist, December 19, 2025
Thank you for your feedback! We understand that you’ve only had your refrigerator for a short time, and we appreciate you taking the moment to share your initial thoughts.
If you have any questions, need assistance, or would like guidance on getting the most out of your appliance as you continue using it, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We appreciate you choosing Frigidaire and look forward to supporting you as you enjoy your new appliance! — Maria
If you have any questions, need assistance, or would like guidance on getting the most out of your appliance as you continue using it, our team is always here to help. You can reach us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 AM to 8:00 PM EST. We appreciate you choosing Frigidaire and look forward to supporting you as you enjoy your new appliance! — Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Keeps things cold and is nice & dumb
on December 16, 2025
Posted by: philly123
[This review was collected as part of a promotion.] Wanted a fridge and no "smart" appliance frills, and this fit the bill. Also love that it has no exterior water/ice dispenser. Drawers glide nicely and it's well-lit inside.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 18, 2025
Hi Carmen! Thank you for sharing your feedback! We’re happy to hear that this refrigerator was exactly what you were looking for—straightforward, reliable performance without unnecessary smart features. It’s great to know you’re enjoying the clean design without an exterior water or ice dispenser, as well as the smooth-gliding drawers and bright interior lighting.
We appreciate you choosing Frigidaire and taking the time to let us know what you love about your new refrigerator. We hope it continues to be a great fit for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We appreciate you choosing Frigidaire and taking the time to let us know what you love about your new refrigerator. We hope it continues to be a great fit for your home! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 14, 2025
Posted by: Lillie B
[This review was collected as part of a promotion.] If your refrigerator starts making a random obnoxious noise check to make sure the ice maker switch is in the correct position. Ours is not connected to the water line but the ice maker was in the on position so every time it tried to make ice it would sound the alarm. My nephew looked at it and he had it stopped in less than a minute, yay
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 16, 2025
Hi there. Thank you for sharing your tip! We’re glad your nephew was able to quickly resolve the noise issue by adjusting the ice maker switch. Your insight is helpful for other customers who might experience a similar situation.
We appreciate you taking the time to share your experience and hope you continue to enjoy your Frigidaire refrigerator.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you taking the time to share your experience and hope you continue to enjoy your Frigidaire refrigerator.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 12, 2025
Posted by: Pfm3
[This review was collected as part of a promotion.] Giving a 5 star review for being new and liking all the features and space. But honestly it is new and only the test of time will be the true indicator of the reputation that this brand and/or appliance will earned. For 44 years I had 2 big ‘W’ band without maintenance ever required. I was a die hearted fan of ‘W’ products but they didn’t have what I was wanting or the size I was needing and Frigidaire side by side is everything I was looking for and somemore. I am very happy with this product so far and love the quality and style/looks it adds to my kitchen area. I am trusting that I will have a stress free long life with my new refrigerator and Frigidaire will win my heart for future purchases of appliances.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Love the hidden water access
on December 11, 2025
Posted by: NoGraceGrace
[This review was collected as part of a promotion.] Except it dribbles when I stop dispensing. The temp buttons on the door are too easy to accidentally hit. I still have yet to figure out how to stop the ice maker. That said,
Overall it's a nice fridge at a great price.
Overall it's a nice fridge at a great price.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 11, 2025
Hello NoGraceGrace!
Thank you for sharing your feedback about your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator. We’re glad to hear that overall you find the fridge to be a nice appliance at a great value.
We also appreciate you letting us know about the dribbling from the dispenser, the sensitivity of the temperature buttons, and the ice maker controls. Your comments are very valuable and will be shared with our product team as we continuously work to improve our designs.
If you’d like, we can provide guidance on how to adjust the dispenser settings and turn off the ice maker to help make your experience even better. Please reach out to our Customer Care team with your model and serial number, and we’ll be happy to assist. Thank you again for choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback about your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator. We’re glad to hear that overall you find the fridge to be a nice appliance at a great value.
We also appreciate you letting us know about the dribbling from the dispenser, the sensitivity of the temperature buttons, and the ice maker controls. Your comments are very valuable and will be shared with our product team as we continuously work to improve our designs.
If you’d like, we can provide guidance on how to adjust the dispenser settings and turn off the ice maker to help make your experience even better. Please reach out to our Customer Care team with your model and serial number, and we’ll be happy to assist. Thank you again for choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
Not impressed so far.
on December 6, 2025
Posted by: I Gave Up
[This review was collected as part of a promotion.] Not sure if this will affect the function of the refrigerator as we discovered this while unboxing to prepare for installation. Tried to contact frigidaire to get their feedback but after over 30 minutes waiting for the customer non-service chat to respond we gave up.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, December 8, 2025
Hi Kori! Thank you for sharing these photos and letting us know about the damage you found during unboxing. I’m very sorry to hear that you had to wait so long to reach customer support and that your initial attempts to get assistance were frustrating.
From the images, it looks like the vent cover on your refrigerator has been bent or warped. While this may not immediately affect the cooling function, it could potentially impact airflow and efficiency over time. Additionally, any physical damage to parts like this can be concerning because it might indicate handling issues during shipping or assembly.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
From the images, it looks like the vent cover on your refrigerator has been bent or warped. While this may not immediately affect the cooling function, it could potentially impact airflow and efficiency over time. Additionally, any physical damage to parts like this can be concerning because it might indicate handling issues during shipping or assembly.
While we were unable to locate any contact with us pertaining to your concerns. We would like to ensure that you are properly assisted, and your appliance is performing as designed. So that we can do so, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. We look forward to speaking with you! - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on December 5, 2025
Posted by: Papa31207
[This review was collected as part of a promotion.] It is a very nice fridge enjoying it so far it is very quiet running and keeps everything at a very steady temperature. I would recommend this refrigerator to my friend and family.
Written by a customer while visiting frigidaire.com