Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Beautiful, Spacious, and Well Designed
on August 7, 2026
Posted by: FinanceViking
[This review was collected as part of a promotion.] I’m really happy with this fridge! It has great space, looks great, and the lighting inside is excellent. I especially appreciate the shelving layout—it makes it easy to organize everything and actually find what I need. Overall, a great refrigerator and a good use of space!
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 7, 2026
Hi FinanceViking!
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you're enjoying your new refrigerator and that the spacious design, interior lighting, and shelving layout have made organizing your food easier and more convenient.
It's great to know that your appliance is providing the features and functionality you value. We truly appreciate you choosing Frigidaire.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback. We're delighted to hear that you're enjoying your new refrigerator and that the spacious design, interior lighting, and shelving layout have made organizing your food easier and more convenient.
It's great to know that your appliance is providing the features and functionality you value. We truly appreciate you choosing Frigidaire.
If you ever need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 6, 2026
Posted by: Coosaw Cool
[This review was collected as part of a promotion.] Needs thermostat with specific temp readout. Would prefer water dispenser had chilled water
Response from frigidaire.comBy Reed, Online Outreach Specialist, August 7, 2026
Hi Coosaw Cool, thank you for taking the time to share your feedback. We appreciate you sharing your thoughts about your Frigidaire Side-by-Side Refrigerator.
We understand how useful it would be to have a thermostat with a specific temperature readout, as well as a water dispenser that provides chilled water. Your feedback regarding temperature controls and the water dispenser experience is valuable to us and will be shared with the appropriate teams as we continue to improve our products.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
We understand how useful it would be to have a thermostat with a specific temperature readout, as well as a water dispenser that provides chilled water. Your feedback regarding temperature controls and the water dispenser experience is valuable to us and will be shared with the appropriate teams as we continue to improve our products.
Thank you for choosing Frigidaire. If you ever have any questions or need assistance with your refrigerator, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good for the price
on August 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] It is a good value for an inexpensive refrigerator. The drawers are a little flimsy and one actually cracked the day we received it. It is ok for what we paid for it.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 7, 2026
Hi Kellieadams!
Thank you for taking the time to share your feedback. We're pleased to hear that you feel your refrigerator provides good value and meets your needs.
We appreciate you sharing your concerns regarding the drawers and the damage you experienced upon arrival. Feedback like yours is important and helps us identify opportunities to improve our products and customer experience.
If you need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your feedback. We're pleased to hear that you feel your refrigerator provides good value and meets your needs.
We appreciate you sharing your concerns regarding the drawers and the damage you experienced upon arrival. Feedback like yours is important and helps us identify opportunities to improve our products and customer experience.
If you need any assistance or have questions about your refrigerator, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
nice fridge
on August 3, 2026
Posted by: ZinSun
[This review was collected as part of a promotion.] Very happy with the fridge. It is so much easier to keep it organized than our last one, which was a bottom freezer refrigerator. Love the lighting and how it comes on gradually. Ice maker works great and I love the small cubes. The only thing that I don't like is that the temperature controls and water dispenser are on the door. Haven't had much trouble with it though so not a big deal. Otherwise this is a great fridge.
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 5, 2026
Hi ZinSun, thank you for sharing your experience with us! We’re happy to hear that you’re enjoying your Frigidaire refrigerator and that the organization, lighting, and ice maker features have made a positive difference in your daily routine.
We appreciate your feedback regarding the location of the temperature controls and water dispenser. Customer feedback is very important to us as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for taking the time to share your review. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We appreciate your feedback regarding the location of the temperature controls and water dispenser. Customer feedback is very important to us as we continue to improve our products and designs.
Thank you for choosing Frigidaire and for taking the time to share your review. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 30, 2026
Posted by: Checkoutmyfridge
[This review was collected as part of a promotion.] Good size and spacing in the shelves/drawers. Crisper drawers keep vegetables from going bad too quickly. Touch buttons on the inside of door are too sensitive and sometimes get touched on accident. Water dispenser works great and can fill any sized container.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 30, 2026
Thank you for taking the time to share your feedback. We are delighted to hear that you are enjoying your new refrigerator and appreciate its spacious layout, well-designed shelves and drawers, and crisper drawers that help keep your vegetables fresher for longer. We’re also pleased to know that the water dispenser is working well and conveniently accommodates containers of various sizes.
We also appreciate you sharing your experience with the touch controls on the inside of the door. We understand how accidentally activating the buttons due to their sensitivity can be inconvenient. Customer feedback like yours is valuable, as it helps us better understand the features and improvements that matter most to our owners. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate you sharing your experience with the touch controls on the inside of the door. We understand how accidentally activating the buttons due to their sensitivity can be inconvenient. Customer feedback like yours is valuable, as it helps us better understand the features and improvements that matter most to our owners. We will be sure to share your comments with the appropriate teams for consideration.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that you are enjoying your new refrigerator overall. If you have any questions or need further assistance, please connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great refrigerator
on July 29, 2026
Posted by: My side by side so far
[This review was collected as part of a promotion.] My new refrigerator has lots of room, keeps food at a consistent temperature and, makes ice very quickly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 29, 2026
Hi My side by side so far!
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that your new Frigidaire refrigerator is meeting your needs with its spacious design, consistent temperature performance, and quick ice-making capabilities.
We appreciate your support and are grateful that you chose Frigidaire for your home. It’s great to know your refrigerator is providing the convenience and reliability you were looking for.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your wonderful feedback with us. We’re thrilled to hear that your new Frigidaire refrigerator is meeting your needs with its spacious design, consistent temperature performance, and quick ice-making capabilities.
We appreciate your support and are grateful that you chose Frigidaire for your home. It’s great to know your refrigerator is providing the convenience and reliability you were looking for.
If you ever need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Better Quality Control Needed
on July 29, 2026
Posted by: GOBJ
[This review was collected as part of a promotion.] I really like my new Frigidaire Refrigerator/Freezer.
The ice maker is fantastic and the in the door water dispenser is genius.
The unit I received has a faulty refrigerator light that requires manual operation.
A sorry distraction from an otherwise great buy.
The ice maker is fantastic and the in the door water dispenser is genius.
The unit I received has a faulty refrigerator light that requires manual operation.
A sorry distraction from an otherwise great buy.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 3, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire refrigerator and that you love the ice maker and in-door water dispenser features.
We appreciate you bringing the refrigerator light issue to our attention. Your feedback is important, and we’ll share it with our team as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator’s performance and features for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you bringing the refrigerator light issue to our attention. Your feedback is important, and we’ll share it with our team as we continue working to improve our products and customer experience.
Thank you for choosing Frigidaire, and we hope you continue to enjoy your refrigerator’s performance and features for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 27, 2026
Posted by: Isun
[This review was collected as part of a promotion.] I didn’t n’t look like the continuous rain nning
Response from frigidaire.comBy Chris, Online Outreach Specialist, July 27, 2026
Hello, Valued Customer,
Thank you for sharing your feedback. We’re sorry to hear that you were not satisfied with the continuous running feature of your unit. We appreciate you bringing this concern to our attention, as your feedback helps us understand where we can improve the customer experience.
We’re glad you took the time to share your experience, and we hope your unit continues to provide reliable performance. Thank you for choosing our brand. If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Thank you for sharing your feedback. We’re sorry to hear that you were not satisfied with the continuous running feature of your unit. We appreciate you bringing this concern to our attention, as your feedback helps us understand where we can improve the customer experience.
We’re glad you took the time to share your experience, and we hope your unit continues to provide reliable performance. Thank you for choosing our brand. If you have any questions or need assistance in the future, please don’t hesitate to contact us through Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Chris
Written by a customer while visiting frigidaire.com