Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Simpler is better
on February 19, 2026
Posted by: Annclark
[This review was collected as part of a promotion.] Replaced a French door freezer bottom with old fashioned side by side. My old one always “sweated” and had to be wiped down. Replaced gaskets etc.
this new fridge is awesome. Easy layout.
this new fridge is awesome. Easy layout.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 20, 2026
Hi Annclark! Thank you for sharing your experience! We’re so glad to hear that your new Frigidaire side-by-side refrigerator is living up to your expectations.
It’s great that the easy layout is making daily use simple and that you’re no longer dealing with the “sweating” issues from your old French door model. We’re happy it’s making your kitchen experience more convenient and enjoyable!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great that the easy layout is making daily use simple and that you’re no longer dealing with the “sweating” issues from your old French door model. We’re happy it’s making your kitchen experience more convenient and enjoyable!
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
New and running good
on February 16, 2026
Posted by: Fridge Rater
[This review was collected as part of a promotion.] New fridge has been up and running for six days now and everything is working as it should.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 19, 2026
Hi there. Thank you for taking the time to share your feedback.
We’re glad to hear your new refrigerator has been up and running smoothly and that everything is working as expected so far. It’s always great to know our products are meeting our customers’ needs right from the start.
If you ever have questions about features, maintenance, or performance, please don’t hesitate to reach out. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
We appreciate your support and hope you continue to enjoy your new refrigerator!
Best Regards,
Ruth
We’re glad to hear your new refrigerator has been up and running smoothly and that everything is working as expected so far. It’s always great to know our products are meeting our customers’ needs right from the start.
If you ever have questions about features, maintenance, or performance, please don’t hesitate to reach out. Feel free to connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET.
We appreciate your support and hope you continue to enjoy your new refrigerator!
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fridge with serious Build Quality.
on February 13, 2026
Posted by: Rob zombie
[This review was collected as part of a promotion.] We are very pleased with the Frigidaire Gallery side by side. Its build quality and finishes are exceptional! The unit produces lots of ice that are the perfect size for actually drying your favorite beverage and water dispenser is easy to access.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, February 16, 2026
Hi, thank you for sharing your feedback!
We’re thrilled to hear that you’re pleased with your Frigidaire Gallery side-by-side refrigerator. It’s great to know that the build quality and finishes meet your expectations, and that the ice maker and water dispenser are convenient and effective for your household needs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re thrilled to hear that you’re pleased with your Frigidaire Gallery side-by-side refrigerator. It’s great to know that the build quality and finishes meet your expectations, and that the ice maker and water dispenser are convenient and effective for your household needs.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
4
Shop Fridge
on February 13, 2026
Posted by: shopfridge1x
[This review was collected as part of a promotion.] Works good for my shop
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 16, 2026
Hi shopfridge1x, we’re glad to hear that it’s working well for your shop! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or reach out to our Customer Support team by dialing 1-800-374-4432. We’re available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Side by Side Refrigerator
on February 12, 2026
Posted by: Putz1952
[This review was collected as part of a promotion.] Our new refrigerator is deeper than our old 27 year old one. Plus we needed to get used to one more tray. Which now we like. It’s a very nice appliance. We are deciding on upgrading our stove.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 13, 2026
Hi Putz1952, thank you for sharing your experience! We’re glad to hear you’re enjoying your new refrigerator and that the extra depth and additional tray have grown on you. It’s wonderful to know you’re happy with the upgrade after 27 years — that’s quite a milestone.
If you’re considering upgrading your stove as well, we’d be happy to help you explore options that would complement your new refrigerator. Feel free to reach out to us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM (ET). We’re here to help.
— Reed
If you’re considering upgrading your stove as well, we’d be happy to help you explore options that would complement your new refrigerator. Feel free to reach out to us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday from 8:30 AM to 8:00 PM (ET). We’re here to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 12, 2026
Posted by: Jdglennon
[This review was collected as part of a promotion.] Love it
Response from frigidaire.comBy John, Online Outreach Specialist, February 13, 2026
Hello, Jdglennon. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great so far
on February 11, 2026
Posted by: PMBC
[This review was collected as part of a promotion.] This fridge is used in a church kitchen. I like that the ice maker is inside and the water dispenser is hidden. Our last side by side had them both on the outside and we had trouble w/ kids pushing the buttons on the front of the fridge, so this is great.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 12, 2026
Hello PMBC!
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that the hidden water dispenser and interior ice maker are working well in your church kitchen and helping prevent accidental use. It’s great to know the design is making things easier and more convenient for your space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that the hidden water dispenser and interior ice maker are working well in your church kitchen and helping prevent accidental use. It’s great to know the design is making things easier and more convenient for your space.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire Basic Model
on February 11, 2026
Posted by: Nic45
[This review was collected as part of a promotion.] This one is the same price as one I bought 18 years ago and it's better even though it doesn't have all the upgrades! It's effectively designed with maximized space. It's deep too. The only complaint I have is that it arrived with many scratches on one of the drawers a small scratch on the front of the door.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 12, 2026
Thank you for sharing your experience with your 26 Cu. Ft. 36" Standard Depth Side-by-Side Refrigerator. We’re thrilled to hear that you find the design efficient, the space well-utilized, and the depth convenient — and that it compares favorably to your refrigerator from 18 years ago!
We’re very sorry to hear that your unit arrived with scratches on a drawer and the door. We understand how disappointing this can be, and we encourage you to contact our customer care team with your purchase details. We can review options for replacement parts or other solutions to address the cosmetic damage.
We appreciate your feedback and are glad overall that you’re enjoying your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
We’re very sorry to hear that your unit arrived with scratches on a drawer and the door. We understand how disappointing this can be, and we encourage you to contact our customer care team with your purchase details. We can review options for replacement parts or other solutions to address the cosmetic damage.
We appreciate your feedback and are glad overall that you’re enjoying your new refrigerator. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com