Customer reviews from frigidaire.com
Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Average customer rating
4.6
(482 Reviews)
Rating breakdown 482 reviews
5 Stars
349
4 Stars
107
3 Stars
16
2 Stars
4
1 Star
6
Customer Reviews for Frigidaire - Gallery 36 in. Wide 26.0 Cu. Ft. Standard Depth Side by Side Refrigerator with Door Edge Water Dispenser - Smudge Proof Stainless Steel
Customer Rating
5
Great New Appliance
on February 27, 2026
Posted by: AileenMarg
[This review was collected as part of a promotion.] Super happy with my new appliance. My last fridge was so old and didn’t do a good job keeping things cold or frozen. This new fridge does the trick and even more. I would highly recommend this fridge
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 27, 2026
Thank you for your feedback! We’re so glad to hear that your new fridge is keeping everything cold and frozen perfectly and exceeding your expectations.
We appreciate your recommendation and hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your recommendation and hope it continues to serve you well for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 26, 2026
Posted by: Lilly2345
[This review was collected as part of a promotion.] Like it well except the water dispenser on the inside of door. You got to open the door to get the water.
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 27, 2026
Hello Lilly2345!
Thank you for sharing your feedback on your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that you like your refrigerator overall.
We appreciate your note about the interior water dispenser. We understand that having to open the door for water can be less convenient, and your feedback is valuable as we continue to improve our products.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire Gallery 26 Cu. Ft. 36" Standard-Depth Side-by-Side Refrigerator (model GRSN2620AF)! We’re glad to hear that you like your refrigerator overall.
We appreciate your note about the interior water dispenser. We understand that having to open the door for water can be less convenient, and your feedback is valuable as we continue to improve our products.
Thank you for choosing Frigidaire! If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
on February 25, 2026
Posted by: Saved Christmas
[This review was collected as part of a promotion.] The fridge is great.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 26, 2026
Hi there,
Thank you for sharing your feedback! We’re so glad to hear that you think your refrigerator is great. It’s wonderful to know it’s meeting your expectations and serving you well.
If you ever have questions about features, settings, or care tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Thank you for sharing your feedback! We’re so glad to hear that you think your refrigerator is great. It’s wonderful to know it’s meeting your expectations and serving you well.
If you ever have questions about features, settings, or care tips to keep your refrigerator performing at its best, our specialists are always happy to help. You can connect with us via Live Chat at Frigidaire.com or by calling 1-800-374-4432, Monday – Friday, 8:30 AM – 8:00 PM ET.
Thank you for choosing Frigidaire!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Solid overall so far
on February 25, 2026
Posted by: rewbf
[This review was collected as part of a promotion.] The only design I don't like is the controls on the inside of the door. I tend to close the door and change the temp accidentally.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 25, 2026
Thank you for sharing your feedback. We’re glad you’re using your refrigerator, and we appreciate your note regarding the internal door controls. Your input is valuable and will be shared with our product teams as they continue to evaluate design improvements. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stainless side by side refrigerator/freezer
on February 24, 2026
Posted by: Kdhrn
[This review was collected as part of a promotion.] This is a nice looking appliance with good interior lighting, easy gliding baskets and super icemaker!
Water dispenser shoots water freely so be careful not to
bump it. Overall I like this product very much!
Water dispenser shoots water freely so be careful not to
bump it. Overall I like this product very much!
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 25, 2026
Hello Kdhrn!
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF). We’re delighted to hear that you’re enjoying the stylish design, interior lighting, smooth-gliding baskets, and the icemaker.
We appreciate your note about the water dispenser and will share this feedback with our team to continue improving our products. It’s wonderful to know that, overall, you’re very happy with your refrigerator.
Thank you again for choosing Frigidaire Gallery!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience with your Frigidaire Gallery 26 Cu. Ft. Side-by-Side Refrigerator (model GRSN2620AF). We’re delighted to hear that you’re enjoying the stylish design, interior lighting, smooth-gliding baskets, and the icemaker.
We appreciate your note about the water dispenser and will share this feedback with our team to continue improving our products. It’s wonderful to know that, overall, you’re very happy with your refrigerator.
Thank you again for choosing Frigidaire Gallery!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Frig...
on February 23, 2026
Posted by: David_L
[This review was collected as part of a promotion.] Frigidaire Gallery 26-cu.ft. Side-by-Side GRSN2620AF
We went with this model since it did not have the Water/Ice Dispenser on the outside door like all our other Refrigerators did. With the others we experienced frozen water lines, ice not dispensing properly, ice in the ice tray becoming one big chunk of ice, decolorization (water stains) on the dispenser handle and tray, limited cup sizes for water dispensing, not getting a drinking glass up under the dispenser water hose just right and water going everywhere, same with ice side.
All of those problems are gone, the ice tray on this is twice the size of the others and it is very easy to scoop our ice with this model, plenty of room to scoop. You still have to turn the ice every once in a while or it possibly will also become one big chunk of ice but for some reason we have not experienced this issue yet after having this Fridge for a year now. Also, the ice cube size has been a perfect size for us...they are smaller and round...again, easy to scoop...
We are done with ice makers in doors.
We went with this model since it did not have the Water/Ice Dispenser on the outside door like all our other Refrigerators did. With the others we experienced frozen water lines, ice not dispensing properly, ice in the ice tray becoming one big chunk of ice, decolorization (water stains) on the dispenser handle and tray, limited cup sizes for water dispensing, not getting a drinking glass up under the dispenser water hose just right and water going everywhere, same with ice side.
All of those problems are gone, the ice tray on this is twice the size of the others and it is very easy to scoop our ice with this model, plenty of room to scoop. You still have to turn the ice every once in a while or it possibly will also become one big chunk of ice but for some reason we have not experienced this issue yet after having this Fridge for a year now. Also, the ice cube size has been a perfect size for us...they are smaller and round...again, easy to scoop...
We are done with ice makers in doors.
Having the water dispenser in the door is great, you can fill large containers this way with no problem. Only thing with having the water dispenser in the Refrigerator (right side) door is the water is not as cold as if it were on the Freezer side door which you did not need to add ice to your drinks there, but this is not a problem, water is cool just not cold. What we do find difficult at times is the water dispenser button can be hard to find when pushing your glass/container up to, often we find ourselves using the the back side of our hand/fingers to trigger it. We know how to do it now and is not a problem for us, just something we have heard family members comment on when using.
The LED lighting inside is good, it covers every area.
Our only grip is the Temp. settings is on the inside of the Refrigerator Door and since it is a touch panel, it is too easy to accidently change a Temp. by mistake by just opening/closing the door.
None of the issues listed above are any problems, just things to get use too. Nothing warrants taking a star off our Five Star rating...
Oh yeah, the wife loves the smudge-proof surface. It Works! and Looks Great, no more finger prints so no more wiping down the outside of a Fridge...
The LED lighting inside is good, it covers every area.
Our only grip is the Temp. settings is on the inside of the Refrigerator Door and since it is a touch panel, it is too easy to accidently change a Temp. by mistake by just opening/closing the door.
None of the issues listed above are any problems, just things to get use too. Nothing warrants taking a star off our Five Star rating...
Oh yeah, the wife loves the smudge-proof surface. It Works! and Looks Great, no more finger prints so no more wiping down the outside of a Fridge...
We Highly Recommend this model, and are very pleased with it...thank you Frigidaire...
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 25, 2026
Good day, David_L! Thank you so much for taking the time to share such a detailed and thoughtful review of your Frigidaire Gallery 26-cu.ft. Side-by-Side GRSN2620AF! We’re thrilled to hear that this model has resolved the ice and water challenges you experienced with your previous refrigerators. It’s great to know that the larger ice tray, perfectly sized cubes, and easy-to-use water dispenser have made a difference in your daily routine.
We also appreciate your honest feedback about the water temperature on the fridge-side dispenser, the touch panel temperature settings, and the dispenser button activation. Your insights help us understand how our customers interact with our products and what improvements we might consider in future designs.
It’s wonderful to hear that the LED lighting, smudge-proof finish, and overall design have met your expectations. We’re especially glad your wife enjoys the smudge-proof surface. Those little details really do make a big difference!
Thank you again for your five-star rating and recommendation. If you ever have additional questions, suggestions, or concerns, please don’t hesitate to reach out via Live Chat on our website or Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
We truly appreciate your support and are delighted that your Frigidaire Gallery refrigerator is serving you so well.
- Maico
We also appreciate your honest feedback about the water temperature on the fridge-side dispenser, the touch panel temperature settings, and the dispenser button activation. Your insights help us understand how our customers interact with our products and what improvements we might consider in future designs.
It’s wonderful to hear that the LED lighting, smudge-proof finish, and overall design have met your expectations. We’re especially glad your wife enjoys the smudge-proof surface. Those little details really do make a big difference!
Thank you again for your five-star rating and recommendation. If you ever have additional questions, suggestions, or concerns, please don’t hesitate to reach out via Live Chat on our website or Customer Support at 1-800-374-4432, Monday through Friday, 8:30 a.m. – 8:00 p.m. EST.
We truly appreciate your support and are delighted that your Frigidaire Gallery refrigerator is serving you so well.
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Totally Awesome
on February 20, 2026
Posted by: LVMustang
[This review was collected as part of a promotion.] I am amazed how quiet this fridge is and how good it looks in my kitchen. The water dispenser inside the door is a clever design choice too.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 23, 2026
Thank you for sharing your experience! We’re thrilled to hear your Frigidaire refrigerator is not only quiet but also looks great in your kitchen. It’s wonderful to know you’re enjoying the clever design of the water dispenser inside the door as well!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my Frig
on February 20, 2026
Posted by: Frig box is awesome
[This review was collected as part of a promotion.] My frig is awesome! I like the clean look of not having the water spout on the outside, but yet it’s on the door itself. Make it convenient and it’s cleaner allowing for large capacity filling. The ice make, who doesn’t love an ice maker! I’m truly satisfied with my Frigidaire refrigerator.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 23, 2026
Thank you for sharing your experience! We’re thrilled to hear you love your Frigidaire refrigerator and that the design and ice maker are making daily use convenient and enjoyable. It’s wonderful to know it’s meeting your needs and making your kitchen experience even better!
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help!
-Rox
Written by a customer while visiting frigidaire.com