Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Panel Ready Design - Custom Panel Ready
Average customer rating
4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
35
4 Stars
17
3 Stars
14
2 Stars
3
1 Star
6
72%of customers recommend this product.
(
48 out of
67)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Panel Ready Design - Custom Panel Ready
Customer Rating
4
Beautiful refrigerator!
on July 18, 2019
Posted by: Kathyorn
from Jacksonville
Gender:Female
[This review was collected as part of a promotion.] It’s a beautiful refrigerator, and the platinum interior is elegant. Takes a while to get used to, because it’s much darker than a white interior.
Hard to see bottom shelf of freezer. Higher held lit; there is no light at the bottom level.
Less capacity than previous built-on. Bought extra door shelves to increase capacity.
Hard to see bottom shelf of freezer. Higher held lit; there is no light at the bottom level.
Less capacity than previous built-on. Bought extra door shelves to increase capacity.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great Product, I would change a few things though.
on July 11, 2019
Posted by: Doug K/A
from Saint Joseph, MI
Gender:Male
[This review was collected as part of a promotion.] I have been waiting to replace my old bottom mount single door K/A built-in for several years as I was waiting for the 36" wide french door model to arrive. So far it has been a good product, runs very quiet with no issues. Here are a few things I would recommend for changes or improvements:
1) The left side door when allowed to close on its own slams way too hard. I realize it needs a little boost to actuate the sealing plate between the doors, but this is a lot. The items in the door shelves bounce around and sound like they are going to break sometimes due the door closing speed. Some type of slow close dampener would be nice.
2) The freezer door takes what I think is an excessive amount of opening force to overcome the seals, once it has unsealed itself the door opens the rest of the way very easily. I could see where this would be a bigger issue with the elderly or handicapped. There should be an optional foot pedal operated lever that can give some initial assist when opening the freezer.
3) There is no way to shut off the icemaker, the operating manual says to lift a lever which does not exist in this model.
4) The control panel display only shows the SET values of the refrigerator and freezer compartments. My old unit showed the ACTUALl temperatures as well as the setpoints. I had to purchase a pair of thermometers for the two compartments to have the peace of mind of knowing that they are always at the proper temperature.
5) This is just a personal preference, but I would prefer a white interior instead of the gray.
6) There is no butter tray.
1) The left side door when allowed to close on its own slams way too hard. I realize it needs a little boost to actuate the sealing plate between the doors, but this is a lot. The items in the door shelves bounce around and sound like they are going to break sometimes due the door closing speed. Some type of slow close dampener would be nice.
2) The freezer door takes what I think is an excessive amount of opening force to overcome the seals, once it has unsealed itself the door opens the rest of the way very easily. I could see where this would be a bigger issue with the elderly or handicapped. There should be an optional foot pedal operated lever that can give some initial assist when opening the freezer.
3) There is no way to shut off the icemaker, the operating manual says to lift a lever which does not exist in this model.
4) The control panel display only shows the SET values of the refrigerator and freezer compartments. My old unit showed the ACTUALl temperatures as well as the setpoints. I had to purchase a pair of thermometers for the two compartments to have the peace of mind of knowing that they are always at the proper temperature.
5) This is just a personal preference, but I would prefer a white interior instead of the gray.
6) There is no butter tray.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love the fridge!
on May 30, 2019
Posted by: Dlg05602
from Aventura, FL
Gender:Male
[This review was collected as part of a promotion.] It cools well and holds its temperature consistent. It is so quiet compared to the one I had previously. The platinum interior is a very elegant touch.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Significantly superior over Thermador
on March 8, 2019
Posted by: Jack's
from Arizona
Gender:Female
Replaced my 20 year old Kichenaid refrigerator with a Thermador. Hate the Thermador and miss my Kitchenaid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
It’s a fridge
on January 4, 2019
Posted by: Replacement envy
from Boston
Gender:Female
[This review was collected as part of a promotion.] Disappointed with interior lack of space, this is a built in but doesn’t hold anywhere near my Sub Zero in same slot
Somehow the interior is divided up poorly
Freezer as well
Somehow the interior is divided up poorly
Freezer as well
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect fit; great use of space.
on January 4, 2019
Posted by: Bgun
from Plymouth, MN
Gender:Male
[This review was collected as part of a promotion.] We purchased this to replace our 30 year-old Subzero which had stopped working and could not be fixed. It was the same dimensions as the old Subzero and substantially less expensive than a new Subzero. We are very happy with the look and functionality of the new KitchenAid.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love This Refrigerator!
on December 31, 2018
Posted by: Vickie0118
from Scottsdale, AZ
Gender:Female
[This review was collected as part of a promotion.] I absolutely love this refrigerator! It has ample storage and love all the features. So happy I chose this unit.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Love this Baby!
on October 27, 2018
Posted by: SnazzyGram
from North Carollina
Gender:Female
We bought this KitchenAid refrigerator to replace our 30 year old SubZero. I could not be happier with this purchase. I have read some of the reviews that have one or two stars and I just had to stand up for this great machine. This fridge is beautiful inside, and although I had to get used to the new design, I find this unit just as ample as my old one. The temp is steady and exactly spot on. The freezer keeps my frozen items perfect. I just love the black stainless color and with four grandchildren you cannot beg it to show a fingerprint, and after the 30 year old SubZero the silence is golden. If you are looking for a built in, you should try this one a try.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com