Customer reviews from kitchenaid.com
KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Panel Ready Design - Custom Panel Ready
Average customer rating
3.9
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
35
4 Stars
17
3 Stars
14
2 Stars
3
1 Star
7
71%of customers recommend this product.
(
48 out of
68)
Customer Reviews for KitchenAid - 20.8 Cu. Ft. French Door Refrigerator with Panel Ready Design - Custom Panel Ready
Customer Rating
1
Do NOT buy the panel ready version of this fridge.
on January 22, 2020
Posted by: kjmotz
from Medicine Hat, AB
It's a nice enough fridge regarding features and build quality, however, installation is a complete nightmare. This fridge is not counter depth and does not "seamlessly integrate into your cabninets like it claims. It will stick out and will not look seamless at all. If you want to hide your fridge or blend smoothly into your cabinets stay far, FAR away.
We're a new build, so had a fresh start and blank slate.Our installer spent hours on the phone with Kitchen Aid and even had the manuals. We did everything we could to prepare and were told many times that this would work and it simply does not. Nothing is flush, nothing lines up, and the fridge is ultimately desinged to stick out. This is not the fault of installer, this fridge is simply not designed to achieve the look it claims to give you. Unlike other integrated units that are properly designed, this will not give you the look you want.
Given how expensive this fridge is, and how unhelpful support has been, we have to stick with it and are now completely redesiging a section of our fully installed kitchen. It's a nightmare. Please do yourself a favor and keep shopping if you're looking for a seamless, integrated, panel fridge experience -- this is not the fridge you're looking for.
No, I would not recommend this to a friend.
Response from kitchenaid.comBy SMITM61, CA SOCIAL CARE, January 22, 2020
Hey, kjmotz! Oh no! We are terribly sorry to hear about your experience with KitchenAid appliances. We always aim for the best, and to hear you have not had a pleasant experience is concerning. Please send us an email to CanadaSocial@KitchenAid.com along with model, serial, best contact number, and Review ID 228629133 Thank You, -Maddie
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Perfect
on February 26, 2020
Posted by: Janet208
from Kailua Kona
[This review was collected as part of a promotion.] Love all of the compartments. Freezer is a great size!
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Great Looking
on June 16, 2018
Posted by: Alan234
from Bucks County PA
Gender:Male
[This review was collected as part of a promotion.] I bought a month ago and I love it. It replaced a 30 year subzero what a difference
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Features
on June 19, 2018
Posted by: Red apron
from Scottsdale, Az
Gender:Female
[This review was collected as part of a promotion.] I am really happy. Went from a SubZero to KitchenAid and I love my KitchenAid
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
4
Great replacement for the GE Monogram
on July 17, 2018
Posted by: MikrB
from Huntley, IL
Gender:Male
[This review was collected as part of a promotion.] Haven't had it for very long, happy with performance to date.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
3
Cheaply made
on July 17, 2018
Posted by: susanZ
from Santa Clarita, CA
Gender:Female
[This review was collected as part of a promotion.] I bought this over a month ago. Installation has had its problems and the frig is not half as good as the one I had 18 years ago. It seems very cheaply made. I am very unhappy with my purchase.
No, I would not recommend this to a friend.
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Features
on August 31, 2018
Posted by: Tutu42
from California
Gender:Female
[This review was collected as part of a promotion.] I love the French Doors and the comparments in the freezer.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com
Customer Rating
5
Beautiful, efficient, sleek
on September 6, 2018
Posted by: Sharon66
from Maryland
Gender:Female
[This review was collected as part of a promotion.] I’ve been using this refrigerator for a little over a month. It’s very well designed with space for everything. I’m very pleased with th purchase.
I would recommend this to a friend!
Written by a customer while visiting kitchenaid.com