Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
178
4 Stars
51
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
214 out of
273)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
BEAUTIFUL APPLIANCE
on February 6, 2023
Posted by: JBarlow
from Mississippi
This refrigerator is very beautiful. Has all the features that I was looking for. very modern and sleek look. I love the fingerprint resistance stainless steel. Easily wipes clean with no smudges. There is so much space in both the freezer and refrigerator compartments. The counterdepth fits nicely in my space. I really love the door in door and the auto refill.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Love everything but the buzzing sound it makes!
on January 21, 2023
Posted by: AddieJane
from Virginia
Love all the features. Do not like the buzzing sound when it is running.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Profile
on January 7, 2023
Posted by: John f 5
from Long Island NY
This is the third unit delivered to my house. First two had defective refrigerator doors which did not operate properly. If it wasn’t for the installers modifying the freezer door the third one would have been sent back as well.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, January 9, 2023
Hello- We appreciate you taking the time to contact us. We always strive to providing solutions as well as quality products for our customers. We are sorry that your GEA refrigerator didn't meet expectations and had defects and can understand how disappointing that is. We will pass this information along to our engineers and design team as we always welcome feedback from our customers. If you need anything else, please let us know.If something else ends up happening to your unit or you need to contact our techs again please let us know. We would be happy to help. Take care! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Freezer is dark in less than a week
on December 21, 2022
Posted by: Distefanocarync
from Cary, NC
Nice fridge. So far seems very nice except today (5th day of ownership) the freezer lights are out. It's dark. Hard to see. No idea where the bulb is. Or if there are more than 1. What to do?
I would recommend this to a friend!
Features
4
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Wonderful fridge
on December 15, 2022
Posted by: Anna newton
from Newton MA
Excellent, my husband and I love it. Looks great in my modern condo.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 16, 2022
Hello- Thank you for being a valued GE appliance customer and taking the time to leave your feedback! That means a lot to us as we strive to make products that are going to help make customers like you happy. We hope you continue to enjoy using your refrigerator and that it becomes a favorite in your kitchen. If you need anything else, please let us know. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature door in door
on December 12, 2022
Posted by: Carlos65
from Florida
Great value and great features ,looks great on my kitchen
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice dispenser is bane of my good life.
on December 11, 2022
Posted by: Dave6519231
from Cape Fear, NC
Not life threatening, but if I could throw this whole unit through the window I would. If only I was strong enough and my kitchen was up in a high rise, then I would have some satisfaction from a dramatic explosion when it hits the ground. That drama would match what I gave daily trying to get ice. No ice, no ice, no ice, whirring… explosion of ice all over floor. Or… no ice, no ice, no ice. Open unit, empty and inflight from lame mechanism, replace unit, explosion of ice all over the floor. Out the window with you!!!
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
1
Response from geappliances.comBy Dianna@GEA, GE_Appliances, December 13, 2022
Hello- We appreciate you taking the time to send us your review. We apologize that your icemaker is causing frustration and hope that we can help. If the dispenser on your refrigerator is not dispensing ice, this could be due to clumping ice cubes. If this is the case, the ice cubes in your icemaker may be clumping for a couple of reasons:
Low Food Load:
The defrost cycle radiates some heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during the defrost cycle and may cause the ice to freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keep the ice from melting. Make sure the freezer is at least 3/4 full of food.
Lack Of Use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you may turn off the icemaker and stop ice production to prevent this as well.
We have also found in the use and care manual some information starting on page 23 that explains more about the icemaker and how to turn it on and off as an option here- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-3_LoRes.pdf&_ga=2.4085552.1238346096.1670855733-127669505.1668533465. We do hope this helps. If you need anything else in the future, please let us know. Take care. Dianna@GEA
Low Food Load:
The defrost cycle radiates some heat into the freezer. The ice in the freezer will naturally absorb the heat. This will cause the ice to melt slightly during the defrost cycle and may cause the ice to freeze together in clumps. Increasing the food load in the freezer will buffer the warmth from the defrost cycle and keep the ice from melting. Make sure the freezer is at least 3/4 full of food.
Lack Of Use:
When the ice bin is full, the pressure from the weight of the cubes can cause the bottom cubes to fuse and clump. To prevent this from happening, discard the clumped ice and check the bin periodically to ensure the ice is not building up. If you do not use a large amount of ice, you may turn off the icemaker and stop ice production to prevent this as well.
We have also found in the use and care manual some information starting on page 23 that explains more about the icemaker and how to turn it on and off as an option here- https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-1000585-3_LoRes.pdf&_ga=2.4085552.1238346096.1670855733-127669505.1668533465. We do hope this helps. If you need anything else in the future, please let us know. Take care. Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing Fit
on November 30, 2022
Posted by: Searchlightw20
from Arizona
We had a Maytag and upgraded to the Profile amazing fit and features
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com