Customer reviews from geappliances.com
GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Average customer rating
4.1
(301 Reviews)
Rating breakdown 301 reviews
5 Stars
178
4 Stars
51
3 Stars
26
2 Stars
8
1 Star
38
78%of customers recommend this product.
(
214 out of
273)
Customer Reviews for GE Profile - 22.1 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator with Hands-Free AutoFill - Stainless Steel
Customer Rating
5
Does what is advertised.
on August 12, 2026
Posted by: BA JR
Works great! Easy to make temperature changes. No issues with ice machine! Drawers open easily and clean easily. Sorry I didn’t get a GE years ago.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice fridge
on October 17, 2025
Posted by: TR24
from Fairfax, VA
I got this fridge at an outlet. It’s a nice fridge with pretty good features. I’m not sure I would pay full retail price for it but I have no complaints a few mo the in.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible refrigerator
on April 25, 2025
Posted by: gloworm62
from nashville tn
This is an awful refrigerator. There is no room at all. The dimensions say it's only 4" smaller than the standard depth refrigerator but the shelves are actually about 8" smaller so it doesn't hold anything. The freezer is very small also. The provide one door shelf with it that can't even be installed anywhere. The top shelf on the ice side is so narrow and close to the top that there are very few things that would fit in it. The last refrigerator had the same shelf but it would hold taller bottles so you could put hot sauce jars on it. You can't slide the butter tray door up to stay open. You have to lift it and hold it so you have to have two hands to get anything out. The configuration of the "drop down" tray the have under the butter drawer is stupid. There is nothing across the front so when you open the door the items fall out. You can't use all the shelves provided because if you do you wouldn't be able to put in any tall items at all. I'd always purchased Kenmore previously and the last appliances I had were Kenmore Elite. I thought the GE Profile would have been comparable in quality to the Kenmore Elite but they are very cheaply made. I can't believe this is there midline product. I can't even imagine what a basic GE refrigerator would be like. It couldn't get any more cheaply made.
No, I would not recommend this to a friend.
Features
1
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, April 28, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments regarding the capacity and quality along to our product team to review. However, our hope is that this refrigerator does serve you for many years to come.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features, love it!
on April 23, 2025
Posted by: Fran25
from Houston, Texas
Replaced my GE profile refrigerator. Very pleased with my new GE counter depth French door refrigerator.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Not your parent’s quality
on March 14, 2025
Posted by: Angela Carol
from TN
Stainless very thin and scratches easily if you use magnets. Shelving very cheap plastic and not very durable. The look is good but not sure how long it will last. Definitely not the quality of prior Profile appliance Ive bought! Trouble with icemaker and leaking seals around it. Not happy!
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 14, 2025
We are honored that you chose GE Appliances for your home. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review. We recommend scheduling service to get this icemaker leaking issue properly addressed. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Extremely short lifespan
on February 17, 2025
Posted by: hannah4159
from mobile, AL
Very disappointed in this product of GE. I had nothing but trouble with it- the ice maker never worked except for maybe the first month of owning (it's 2 years old, so of course the warranty is expired), and now I was just was informed that the compressor has gone bad as well as the fans inside and that it would be cheaper to buy a new fridge. For a product to be relatively expensive, I should've gotten a longer lifespan out of that product. Do yourself a favor and don't buy.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, February 18, 2025
We'd like to lend a hand with the compressor of your refrigerator going out. A member of our team will reach out to you via email to gather more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Trash
on February 7, 2025
Posted by: Disappointed_10
from Virginia
Not recommended. Broke after three years of ownership. Well taken care of. Refrigerant leak within walls due to lines rusting (?) and not repairable. Disappointing experience with a fairly expensive product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, February 10, 2025
We are sorry to hear about your refrigerator needing to be replaced. We'd like to help out with this. We will be reaching out over email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
3
Like but don't love
on December 13, 2024
Posted by: Nmonta9
Like but don't love. Refrigerator works great love the door with in a door feature the problem we have is the ice maker. It doesn't produce enough ice then it has recently stopped making ice all together. Tried trouble shooting but no luck just really frustrating for what we paid for the unit
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, January 3, 2025
We want to help out with your icemaker no longer producing ice. We recommend checking the following article for troubleshooting steps: (Icemaker Not Producing Ice) https://products.geappliances.com/appliance/gea-support-search-content?contentId=17403
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
If you are still experiencing issues, we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com